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Customer reviews

Rating 4.8 out of 5 stars with 3579 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,579 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. They were a gift for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price would buy again easy purchase picked up curbside transaction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mustafa, thank you for sharing your concern. Our Noise Cancelling Headphones are designed to effectively reduce most background noise during phone calls, providing a smooth and clear conversation experience. However, please keep in mind that some external factors may still cause certain background sounds to be transmitted.

      To help resolve this issue, you can follow the troubleshooting steps outlined in this link: http://bose.life/4oUpBtU

      Please feel free to send us a direct message at https://bose.life/48EXztC if you need further assistance. We're here to help!

      Klariss - Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Not good mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're generally happy with the headphones.

      Regarding the background noise during phone calls when plugged in, thank you for pointing that out. We understand how important clear call quality is, and we’d be happy to help you explore possible adjustments that might improve the experience. Here's a troubleshooting guide that can help you: http://bose.life/4fZ5k2m

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was nice until i got on a plane. Every take off and landing resulted in loud cracks in the ear

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mia,

      I am sorry to hear that you have decided to return your QuietComfort Headphones.

      Excessively noisy environments such as airplanes taking off can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
      So, if you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises. For example if you are flying choosing a seat further away from the engines will reduce this effect.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 pairs for my wife and I for a recent trip! They’re great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Only complain is that they are a little loose but they work perfectly fine with the sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the base is awesome. Highly recommend these for any used. Phone calls are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. A little heavy. Can connect to iPhone easily. Bought it with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous Bose Headsets and these are the best so far. Great product and great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good, but expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, maybe i’m spoiled by my air pod pro’s. But I was expecting serious better sound. They are a little tight on my head. Sound is good, but not amazing. I have a little bose speaker 10+ years ago that has amazing sound so I trusted the brand. My mistake, should have tried out all the options.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great that you've been enjoying Bose products for many years. You can customize the sound for the headphones through the EQ settings, you can find a guide on our website on how to adjust them here: https://bose.life/3CEVJyd
      We'd be happy to help with adjusting the EQ settings, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones to use, got them for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, noise cancelling is also good, however your music can be heard around you. Even at a medium sound level. Only thing I dislike about them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex, Glad you are enjoying the sound and the noise cancelling of your Bose Quiet Comfort Headphones.

      If you are getting the sound bleeding out from your headphones make sure your ear cushions are nice and secure, and that they are making a nice seal around your ears.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay but could be better base on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the feel of the headphones weren’t that great they feel like cheap plastic headphones

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked the sound quality of your QuietComfort Headphones, Kimberly! The headphones' build quality is designed to make them durable, however we do of course recommend taking good care of the headphones, to prevent accidental damage. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my adult daughter. She is very pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound was great but they were too big for my ear.

    I would recommend this to a friend