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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,379 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an older set that I wore out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Would recommend buying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever love them even foe the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Hassle To Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all Bose equipment I've tried. As good as it gets for sound though - I like the scooped mids.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback! We truly appreciate you letting us know that you enjoy the sound quality and the scooped mids. It’s wonderful to hear that Bose equipment delivers the audio experience you’re looking for. We’re sorry to hear that setting it up has been a hassle. If you run into any difficulties, please feel free to reach out to our customer support team through this link: https://bose.life/contactus so we can assist you further. We’re always here to help.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    VERY WELl- MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice recognition could be better. and a better microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, second pair, the leather just came off the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for Christmas, she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was not what I expected. It is more grey than white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QCII

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great pair of headphones, but feel heavy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just saying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t let you know who’s calling or texting you unlike the beats not worth 400 bucks

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks for your feedback. The QuietComfort headphones don’t advertise that specific feature, but it may be possible depending on your phone’s settings and customization. Some functionality can vary based on the device you're using, so it’s worth checking your phone’s audio or Bluetooth settings to see if adjustments can help.

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these on one round trip flight so far and once at home. They seem to have some sort of static noise in the left ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you're experiencing issues with static. That certainly shouldn't be happening. Have you tried unpairing the headphones and established a new connection? I'd also suggest testing with a variety of other devices to see if the problem follows the headphones. You may also wish to check a wired connection to see if the problem happens when not using Bluetooth.

      If you need any assistance, reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 3 out of 5 stars

    They are good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but I feel like they are overpriced. But everything is.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate you taking the time to share your experience! It’s great to hear that you’re enjoying the product overall. Your feedback means a lot to us, and we're always working to improve and deliver the best possible experience.

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my daughter wanted; she's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and first very well. Will last for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones! These are my favorite brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComforts are king.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market and at bestbuy.....!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product yes yesbyes yes kkkkkkkknmhhhgggvvvggh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but the charger cable was missing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the charger cable was missing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was disappointed these had a sound issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great pair of headphones especially by BOSE who has a reputation of having quality products but for some reason these didn’t make the cut. These were going in and out as I played music, at first I thought I was developing hearing issues Lol but later as I continued to test the product it was clear I brought a defected set. Very disappointing since they was my first BOSE product I ever brought…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed buy the QuietComfort Headphones due to some defect.

      We would love to hear more about this, so please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

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