The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,381 reviews
Rated 4 out of 5 stars
Great!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were a great pair of headphones especially by BOSE who has a reputation of having quality products but for some reason these didn’t make the cut. These were going in and out as I played music, at first I thought I was developing hearing issues Lol but later as I continued to test the product it was clear I brought a defected set. Very disappointing since they was my first BOSE product I ever brought…
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5.
If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Rated 5 out of 5 stars
Your best bet for great sound and noise canceling!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Shopping for a new pair of headphones can be tough with all the options available at so many different prices and feature sets. If you are looking for high end, great sounding, noise canceling headphones then the Bose Quietcomfort headphones are a fantastic option! You could step up to the Ultra, but I am so happy with these that I can’t imagine most people need to step up to that.
The sound quality is unrivaled in the mainstream headphone market. It’s deep, rich audio that excels at everything I throw at it from hip hop to classic rock to folk. It’s hard to take them off! The microphone is solid and blocking out unwanted noise and accentuating your voice to your caller. Noise cancellation is exactly what you want, lower end noises from planes and vehicles, while still hearing a hint of a voice in the case that someone is talking to you (while headphones are playing something).
I have very few cons to complain about with these headphones, one being that it’s kind of annoying to have an app for everything, but at least you don’t have to create an account to use the features like EQ customization or Noise Canceling customization. The other con that I’m a little worried about is that the plastic feels a little cheap and I worry about long term durability. Definitely glad they come with a travel case as I don’t imagine they would hold up loose in a bag regularly. All this light plastic does factor into just how light they are though! Even a big headed dude like me (hat size is XL+) was able to wear them for hours with no discomfort. These are easily the new go to!
Pros:
Exceptional sound quality
Lightweight and comfortable (even for big heads like me!)
Amazing battery life
Long standby time
Noise canceling is superb
Customizable through the app
Great microphone
Easy multi-pair
Cons:
Have to download the app to do more than two noise canceling modes
All the plastics feel worrisome in terms of survivability
Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.
To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak
Daisy - Bose Customer Support
Rated 4 out of 5 stars
Home office
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations
Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.
I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Cannot use for run
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty loose on my head, it is comfortable but cannot be used for winter run
Hi Nana, we apologize for the inconvenience you’re experiencing with the microphone on your headphones. To assist you with this issue, here’s a helpful guide for troubleshooting your headphones:
Gem - Bose Customer Support
https://bose.life/4riwEgz
Rated 3 out of 5 stars
Not as good as the original wired version
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ANC isn’t great and the get pretty warm on your head
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hi there, and thank you for your feedback! We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.
As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.
Jelyn - Bose Customer Support
Rated 4 out of 5 stars
BOSE Headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It would have been 5 stars, except my daughter had some issues wearing them with earrings.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).