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Customer Ratings & Reviews

Your price for this item is $389.98

Customer reviews

Rating 4.8 out of 5 stars with 3144 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,144 reviews
  • Rated 5 out of 5 stars

    Give me that bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet as promised and very comfortable. Not heavy and that is appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favorite headphones! Tried many different brands and styles and this one is hands down the best! They were perfect for marathon training and for the big day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones is very easy to use and charge. Parirng took a while to completesince I didn't see the headphones while doing it with my phone. Sound quality is excellent and noise cancellation is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Use them everyday and are great for the gym or sitting at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these headphones are great. Noise cancelling, the sound it just makes you feel like you’re in a. Different world. Connecting is very different and difficult though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gidt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Christmas for my wife she love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling at it’s finest and super comfortable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfy, good quality

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with headphones in the past being too tight on my head, especially with my glasses on and ear piercings. Happy to report i can comfortably wear these for hours without any issues at all. Would buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Super pleased…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality… Definitely noise cancelling but volume needs to be high to get that feature. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this frfr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable headphones with a beautiful colorway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone. Noise cancellation is out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pick for neurodivergent individuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have adhd and these were just what I needed for work to be able to focus. The noise cancellation is perfect, and has sound quality to mat that perfection. Quiet and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone were bought as a gift for my husband. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound one of the best in the industry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good to listen music with BOSE quietcomfort Noise Cancelling

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose headphones! The sound quality is excellent and they reduce most background noise. They’re perfect for long flights when I enjoy watching several movies with no noisy jet engines to bother me, or just to sleep without hearing people talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Likes everything.Good noise cancelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. They work amazing. Delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise canceling are excellent. The hinges get a little flimsy overtime, but overall love the sound quality and fit.

    I would recommend this to a friend