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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3771 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,771 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Actually keeping these.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I’ve ever used. Usually when I do get headphones they never last and no I do not break my headphones. I always leave them sitting around or just give them to a family member. The only drawback is that it does hurt my head a little, but it’s solved when I put on a cap or have my hood on (it helps with headphone dents), but overall I do use them every day and my god the battery life is super good. Do buy these over the AirPods Maxes.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING HEADPHONE. EASY TO USE, VERY MUCH NOISE CANCELLATION. CUTE LILAC PURPLE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless, over-ear, noise-cancelling Bluetooth headphones on the market. I picked it up during the Thanksgiving sale and have been fascinated by its overall performance and sound quality. Bose has always impressed me, and this time was no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice head phones easy to use, dual Bluetooth channels, great bass, good for music and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort

    Rated 5 out of 5 stars

    Comfortable and Good Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice noise cancellation. Love the long lasting comfort, great for long trips. Cute colors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing sound, superb ANC, transparency needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first wore these headphones, I was impressed by the comfort I experienced. I can wear these headphones all day without adjusting them. I was not surprised when the sound coming from these Bose headphones was amazing, and the noise cancelling made the listening experience awesome. The one knock I have is that the transparency mode has some flaws. Since the microphones are so sensitive to sound, a sudden clap or loud voice messes with the transparency mode a ton. Overall, an amazing pair of headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Flexible comfort

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft material, great sound, light weight, works for my 10 year old and me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and comfortable with good sound! No complaints over here!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good noise cancelling headphones for a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good noise cancelling headphones and when they are on sale they are a steal for sure! They are not as nice as the QuietComfort Ultra but these are still very good quality and get the job done. These are just as good as the Apple AirPod Max headphones but cheaper! If price is not an issue buy the QuietComfort Ultra instead.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about the color, but now that I see it in person the blue really pops. The sound quality is excellent, the headphones are super comfortable, and they work great with Mac and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use on the plane for long flights as well as for work meetings. Sound is high quality and very comfortable during long uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound more than beats and quality. My studio beats and beats 3 just tore up in pieces the quality is gone in beats. I love these Bose and they fit better on ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airplane bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter asked for these for Christmas and she absolutely cannot leave the house for long trips without them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are outstanding, very clear sound, noise reduction is amazing!!! Bose makes a very very good headphones!!! Hand Salute

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ol’ Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the QC 25 and QC 35. Also had sony xm5. Sold them, got the QC 45, and i kick myself for ever not just going right back to quietcomfort. Always been great. Slight upgrade with each one. Nothing insanely different, but thats a good thing. Looks great, great noise cancelling, great battery. Overall awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever bought. The quality is very clear and they are very comfortable on my ears. The noise cancelling is very good as well and I don’t even have to have it turned up loud

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bose Quiet Comfort Over-the-Ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear and have a great range!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best and easy to use! Sound cancellation is the best and extremely comfortable. Don’t hesitate!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Stylish, comfortable and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, comfortable and great sound. Noise canceling on plane still allows some sound in as they aren't immersive but I at least I know when an announcement is being made. Slight sound distortion sometimes on take off and landings.

    I would recommend this to a friend