Customer Ratings & Reviews
- Model:
- 884367-1600
- SKU:
- 12360637
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
They work poorly as wireless headphones for a PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a pair of wireless headphones for my computer. I thought Bose was a great brand because of past experience. I will be returning these after the first day of use. They lose connection intermittedly and the sound just cuts out whenever you move your head the wrong way or there is some sort of signal messing with the BT. Yeah, you can run them wired but I already have wired headphones. I wanted a good pair of WIRELESS headphones. These sound decent but the connectivity issue is a deal breaker. Will be returning.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your experience with your QuietComfort Headphones.
I am sorry to hear that you are not fully happy with your headphones because of connectivity issues. I would recommend resetting the headphones as it can often helps fix internal errors or connectivity issues. You will find the steps here: https://bose.life/3NnB0kt
If you have any questions or need assistance, please don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Open Box = Great Savings!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Always great value with Best Buy open box items.
I would recommend this to a friendPleased :)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones have become a staple to my day to day study and personal use
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only my fiancee likes..bose..the store sales guy was ok
I would recommend this to a friendGood quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them, so I guess they’re good. No complaints.
I would recommend this to a friendBose quiet comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, good customer service. Happy with the experience
I would recommend this to a friendNoise canceling and comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Bought them as a gift for our daughter-in-love and she loves them.
I would recommend this to a friendtight fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great pair of headpones. onlt issue is they fit tight.
I would recommend this to a friendGood Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for our son, he loves them, uses them at the gym for his workouts.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a birthday gift for my boyfriend and he absolutely loves them!
I would recommend this to a friendBose HEAD PHONES
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Well worth the money. Would recommend
I would recommend this to a friendSound great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting a pair of these for a couple years. Well worth the wait!
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is for my son. He is very excited and satisfied.
I would recommend this to a friend10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, I’m obsessed with them. Wear them all the time everywhere.
I would recommend this to a friendUnusable on calls - Awful Microphone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.
The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.
For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.
https://bose.life/3ZMu1ro
https://bose.life/4rz05Lf
Cedrick - Bose Customer Support
Love Bose have bought many items over the years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.
https://bit.ly/4qLr9qe
We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.
Gloria - Bose Customer Support
Best headphones ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and really helpful for my neurodivergent kiddo
I would recommend this to a friendGreat sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a pair of the higher end model for myself and got these for my daughter they are perfect
I would recommend this to a friendBose headphones noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with these I use them for running and they’re amazing
I would recommend this to a friend- Pros mentioned:Comfort
I like them, but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support