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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3580 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,580 reviews
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wernet very good. I couldn't scroll with them. And the bass wasnt very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones didn’t meet your expectations. Your input is important and helps us improve our products. If you’d like, we can share some tips to optimize the bass for your headphones, please check out this quick guide: https://bose.life/4omkjGe

      Just to clarify, QuietComfort Headphones do not have touch or swipe controls. These features are available only on QuietComfort Ultra Headphones (1st and 2nd gen).

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    No bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these after returning the Sony and these are just as bad. I love the color

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi NashaundaW, thank you for sharing your feedback with us. We’re glad you enjoyed the color, and we truly value your input. If you need any other assistance to help improve your listening experience, please feel free to reach out to us through this link: http://bose.life/globalsupport
      We’ll be happy to help.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I like them, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best Buy good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good! We're satisfied! I will always used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose. They are perfect. 3rd set we have bought. 3 kids … all happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These almost make cardi b sound good. Just kidding, thats impossible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones but for the price I expected a better sounds quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyiny my new Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this headphones. Thanks for providing this great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ear comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and recommendation. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them and uses them every chance she gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were given as prizes and the winners love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good that’s the best very good test. Very good best the best very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Love it, Picasso. I can hear God. The fog is coming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The most comfortable pair of headphones I’ve used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are something else. Somehow even though they are light as a feather they still feel solid. It was a night and day difference compared to my pair of Hesh ANC that I’ve been using for the last year. Right off the bat, I see why they are high praise for being very comfortable to wear. The moment I put them on they just felt nice compared to all previous headphones I’ve used in the past. This was my first impression before I even fired up a song to test out the quality of the sound output. Not only do they feel and look nice they also sound good. The sound profile it’s perfect for those who enjoy music from all different kinds of genres. The treble is nice and clear with some thumping not earth-shattering bass. With top-notch Active Noise Cancelling, you get to enjoy more of your music while outside noise is being kept away. Bose also allows you to create your own sound profile by adjusting the Bass, Mids, and Treble. Battery life is rated up to 24 hours of usage. Your volume level and having ANC on will have some impact on battery life. So far with my usage I would estimate my numbers to be around 18-20hrs Overall no complaints on my end for the sound quality. MIC quality is good enough for phone calls or video calls. The action button on the left side if you single tap it changes from ANC to awareness mode. If you press down it for a couple of seconds you can either set it to tell you the battery life or start playing your favorite Spotify playlist. Overall for my first pair of Bose headphones, I’m highly impressed. I would have liked to have seen better support for higher-quality codecs support for Android side, instead of having to opt in for the Ultra model. On IOS you do get AAC codec support which so far has been great quality. There’s not much I can say bad about the QuietComfort headphones so far the experience has been great. You get amazing comfort ability for long travel times or just need to focus and mute all distractions while working. I definitely recommend the Bose QuietComfort headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is really good. Love the different settings in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones i really like the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for our son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing!!!! Boss has always been the best, great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not better than Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the Sony for build and sound. Bose feels more flimsy.

    No, I would not recommend this to a friend