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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3393 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,393 reviews
  • Rated 5 out of 5 stars

    Great Product and Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose miss the mark with Bose QC..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these's to compare to my Sony WH-XB900N and the Bose QC were very disappointing for several reasons.. the Bose app is spotting at best of my Z fold4 and Z fold5 phone.. and the over sound is better on my Sonys..plus i had to turn the volume up louder on the Bose QC just to be satisfied with the music i was listening to and thats even with adjusting the EQ.. and the Bose QC over the ear headphones themselves were too small for my ears and would make my hears hurt... Finally i'm not a fan of the Noise canceling technology on any headphones but at least the Sonys allow me to disable that feature and enable the ambient mode so it doesn't feel like i have pressure in my ears... yes i know with the Bose you can enable Aware Mode but its still felt like the Noise canceling was still pressurizing my ears.. So sadly i returned them..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      Thank you for sharing your experience with the QuietComfort Headphones.

      I am sorry to hear that you were not fully happy with them due to low volume even after adjusting the tones of the headphones with the Equalizer.

      If you have any questions about our products, don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are the best headphones ever, I’m very elated about the purchase I made and will definitely buy other Bose devices in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hadphones, i got them 6 years ago, still performing as the day one, i just changed the ear cushions!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones ! Exactly what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose headsets. However…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. However, I’m not very happy you emailed me with a $100 dollar price drop offer from what I paid. Guess timing is everything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound with one exception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones have good sound quality but when stopping and/or pausing audio playback, a static noise occurs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. When you say "static noise", if you mean you can hear a "noise floor", then this is normal in headphones with active electronics. It shouldn't be audible when your music is playing. If the issue is separate from this, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Service epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning it because I already I have another color. The service at the grand river store is epic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THESE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I really love how you can switch between devices using the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals, great sound perfect upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the latest version. Good deals! Thats what makes me Loyal shopper at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Best wireless head phone I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Midgrade not worth the 400 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really like the noise canceling results it only works if you have the sound blasting

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Desirae! Thanks for your feedback. We’re sorry to hear that the noise‑cancelling performance of your Bose QuietComfort Headphones hasn’t met your expectations. That’s definitely not the experience we want you to have.

      Our QuietComfort Headphones are designed to deliver high‑fidelity audio and powerful noise cancellation by creating a secure seal that blocks out distractions. You can switch between Quiet and Aware Modes, or even create a Custom Mode to fine‑tune how much outside sound you want to let in. The Bose Music app also helps you get the most out of your headphones by keeping your software up to date and allowing you to customize your EQ settings, adjusting bass, mids, and treble to match your listening preferences.

      If you’ve already tried adjusting your noise‑cancellation settings in the app and the issue continues, our support team is ready to help you further: https://bose.life/contactus

      We hope these tips help you get the most out of your Bose QuietComfort headphones so you can enjoy them to the fullest.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love it…. I carry this my bose everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality headphones. When it comes to gym might fall off your head when laying on a bench

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wernet very good. I couldn't scroll with them. And the bass wasnt very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones didn’t meet your expectations. Your input is important and helps us improve our products. If you’d like, we can share some tips to optimize the bass for your headphones, please check out this quick guide: https://bose.life/4omkjGe

      Just to clarify, QuietComfort Headphones do not have touch or swipe controls. These features are available only on QuietComfort Ultra Headphones (1st and 2nd gen).

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else, but she really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother in-law as a birthday gift and he's enjoying it

    I would recommend this to a friend