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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3395 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,395 reviews
  • Rated 5 out of 5 stars

    Bose headphones noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with these I use them for running and they’re amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I’m obsessed with them. Wear them all the time everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Melissa headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service except for the driver could not understand her language

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I like them, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Faulty BT module (maybe in few batches)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of this - one from Best Buy and another from different outlet. Both had same issues - if I listen for 10 sec, at least for 1 sec is lost. This with iOS devices (both iPad and iPhone and both are with the latest version of iOS and both are 1 yr older generation). I ended up returning both. I bought another one few months back for my daughter and that one works perfectly. So some batch possibly have faulty BT module or so.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are so thrilled to hear that your daughter is enjoying our Noise Cancelling Headphones and that they’re working perfectly for her. We truly appreciate your feedback. If you ever experience the issue again, we’ve put together some troubleshooting steps that may help in the future. Kindly click the link below to check them out. https://bit.ly/4pQDatr

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Waste of money por me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Boss headphone for the main reason to be able to hear a very clear sound, for my French but I was a little disappointed. Nothing special I could have done it with regular headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Edna,

      I am sorry to hear that you are not fully happy with your QuietComfort Headphones.
      Please note that you can adjust the sound of the headphones to your preferences using the Equalizer in the Bose app.

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best Buy good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good! We're satisfied! I will always used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bit overpriced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but overpriced. But what is not overpriced now days. Oh ya our pay checks aren’t.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts, we hear you! We're glad to know you're enjoying the product overall. We're thrilled to hear you're enjoying the product overall. Every Bose product is crafted with care, modern technology, and thoughtful design to deliver the best possible experience. From premium materials to features like world-class noise cancellation and seamless connectivity, we aim to create something truly special for our customers.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose. They are perfect. 3rd set we have bought. 3 kids … all happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a disconnectting going on for a 0.5. seconds while using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work poorly as wireless headphones for a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a pair of wireless headphones for my computer. I thought Bose was a great brand because of past experience. I will be returning these after the first day of use. They lose connection intermittedly and the sound just cuts out whenever you move your head the wrong way or there is some sort of signal messing with the BT. Yeah, you can run them wired but I already have wired headphones. I wanted a good pair of WIRELESS headphones. These sound decent but the connectivity issue is a deal breaker. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with your QuietComfort Headphones.

      I am sorry to hear that you are not fully happy with your headphones because of connectivity issues. I would recommend resetting the headphones as it can often helps fix internal errors or connectivity issues. You will find the steps here: https://bose.life/3NnB0kt

      If you have any questions or need assistance, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    great ear comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and recommendation. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These almost make cardi b sound good. Just kidding, thats impossible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were given as prizes and the winners love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyiny my new Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this headphones. Thanks for providing this great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them and uses them every chance she gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones i really like the brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try them on in store

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes. Could be better, not really noise cancelling and constantly disconnects if you use the app and have multiple optional devices

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear about the connectivity issues and that the noise cancellation isn’t meeting your expectations. Here are some troubleshooting tips that might help: https://support.bose.com/s/article/qc-headphonearn-download-the-bose-app?language=en_US

      If these steps don’t resolve the issue, please contact our support team for further assistance. We appreciate your patience and hope to improve your experience! bose