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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3618 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,618 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Bose Quietconfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are light weight, sounds is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfy Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for watching movies and it works great. The sound quality is great and it's very comfortable. I'm very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and fidelity, noise blocking Excellent connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior Sound Qualitiy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are very soft on your ears very loud. You do not have to strain to hear anything. I would definitely purchase these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Headphone is comfortable and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Noise Canceling Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Canceling Headphones by Bose are amazing. By far the best headphones i have ever purchased and owned . Surprisingly they actually cancel out all noise when you are wearing them. Great sound and very comfortable. The Bose headphones come with a case sharger and the headphone cord eoth a mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and color i like the way it fit over my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from portable ear pods to these and it changed my listening experience! I love the comfortable ear design and the options for balancing sound. They headphones connect with many devices making them a must have device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase of the Bose headphones. They were open box,but you can't tell. They look brand new and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable easy to use works great. sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones very much. They last me from 8 in the morning to well past 6 pm. They charge very fast and the silent mode is AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless, over-ear, noise-cancelling Bluetooth headphones on the market. I picked it up during the Thanksgiving sale and have been fascinated by its overall performance and sound quality. Bose has always impressed me, and this time was no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend Bose Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and have great sound. I like the noise canceling feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Above expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair of headphones. Amazing quiet mode especially when travelling. Sound is just great with it. Confort is ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, light weight and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and love the sound cancelation. Makes it more enjoyable yo workout!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose quality and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is stellar and my ears don’t overheat while wearing them. Bose sound quality is as great as ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Pickup was simple and quick love these headphones

    I would recommend this to a friend