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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3480 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,480 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent sound quality and ANC, only thing I hate is you can pretty much hear everything from the outside, on the positive side, I started to lower the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable and able to use all day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So comfortable and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom, she loves them and uses them for walks and for cooking. They are very comfortable and the white color is cute too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great for noise cancelling and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They work very well and i love the color as well. They also can fold

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Cute color, mid sound

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting better quality for higher priced headphones. When you turn them on the intro sounds very cheap and robotic. They do not get very loud either. I like the variety in color but the sound isnt worth the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chia, thank you for sharing your honest feedback on the Bose QuietComfort Headphones. We’re glad to hear you appreciate the variety of colors available. At the same time, we’re sorry to learn that the sound quality and startup experience haven’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4rsVIBp which will help improve your experience.

      Regarding the low volume concerns, we have an additional article which will be of help at https://bose.life/4bAQ0sE. In particular, please check our steps on rebooting the headset which should help out. Thanks!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Active noise canceling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Quite and comfort. Less noise. you can wear for longer periods of time without pressing your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've ever had. They are good for workouts and the noise cancellation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Cypress Green Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones!! The color (cypress green) is unique. Super comfortable and stay put for my lifting or cardio workouts! Sometimes I will forget to turn them off and they end up draining the battery which is why I give 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great sound. Easy to set up and use. Just a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good sound quality but poor mic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and multipoint works fine. Battery life is quiet good. However mic is hit or miss. Works decently well on my laptop but is wayyyy too quiet on phone calls with people. I have to yell for it to pick up the sound. And of course there is no way to adjust sensitivity in the Bose app or in the Android system settings. So if that's important then get another set of headphones. Sad considering the price and like it could work if the software was updated, but it hasn't been ...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Blaine, I am glad to hear that you are enjoying the sound quality and multipoint connection. For microphone related issues, please check out the troubleshooting suggestions found on our support page: https://bose.life/4dFp204. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've owned in a long time! Lightweight and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific headphones for frequent flyers!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, great quality and sound. Terrific headphones for frequent flyers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I recently lost my old Bose headphones and I couldn’t live without them so I bought another. Great for the gym or travel. Noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy I took a chance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving every moment I have with my new headphones. it sounds amazing and the battery lasts for a really long time!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of the headphones is phenomenal. The voice clarity is clear, no distortion. I would highly recommend if your I the market for a pair of noise cancelling headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been obsessing over these headphones since I got them! So comfortable, even fell asleep in them. Was in between these or the Ultra’s (newer version) but everyone says these are more comfortable, and I gotta say they’re right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose, Noise Cancelling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!!! Used them on recent flight to Europe. found them to be significantly improved over my old st!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight great sound quality and battery life and nice diffrent color compared to black or white.

    I would recommend this to a friend