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Customer reviews

Rating 4.8 out of 5 stars with 3524 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,524 reviews
  • Rated 4 out of 5 stars

    Good headphones but the charger cable was missing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the charger cable was missing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel out enough noise. I fly a lot and can still here people talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I wanted them to be but still good quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these on one round trip flight so far and once at home. They seem to have some sort of static noise in the left ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you're experiencing issues with static. That certainly shouldn't be happening. Have you tried unpairing the headphones and established a new connection? I'd also suggest testing with a variety of other devices to see if the problem follows the headphones. You may also wish to check a wired connection to see if the problem happens when not using Bluetooth.

      If you need any assistance, reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Beats over Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty BT module (maybe in few batches)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of this - one from Best Buy and another from different outlet. Both had same issues - if I listen for 10 sec, at least for 1 sec is lost. This with iOS devices (both iPad and iPhone and both are with the latest version of iOS and both are 1 yr older generation). I ended up returning both. I bought another one few months back for my daughter and that one works perfectly. So some batch possibly have faulty BT module or so.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are so thrilled to hear that your daughter is enjoying our Noise Cancelling Headphones and that they’re working perfectly for her. We truly appreciate your feedback. If you ever experience the issue again, we’ve put together some troubleshooting steps that may help in the future. Kindly click the link below to check them out. https://bit.ly/4pQDatr

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Just saying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t let you know who’s calling or texting you unlike the beats not worth 400 bucks

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks for your feedback. The QuietComfort headphones don’t advertise that specific feature, but it may be possible depending on your phone’s settings and customization. Some functionality can vary based on the device you're using, so it’s worth checking your phone’s audio or Bluetooth settings to see if adjustments can help.

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but I feel like they are overpriced. But everything is.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate you taking the time to share your experience! It’s great to hear that you’re enjoying the product overall. Your feedback means a lot to us, and we're always working to improve and deliver the best possible experience.

      Klariss - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Cannot use for run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loose on my head, it is comfortable but cannot be used for winter run

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Headphone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    My headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I have no complaints, they do everthing i need them to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Big Hassle To Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all Bose equipment I've tried. As good as it gets for sound though - I like the scooped mids.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback! We truly appreciate you letting us know that you enjoy the sound quality and the scooped mids. It’s wonderful to hear that Bose equipment delivers the audio experience you’re looking for. We’re sorry to hear that setting it up has been a hassle. If you run into any difficulties, please feel free to reach out to our customer support team through this link: https://bose.life/contactus so we can assist you further. We’re always here to help.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    BOSE Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been 5 stars, except my daughter had some issues wearing them with earrings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall , but Bluetooth connection os quite unstable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.

      No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose could have done better in my opinion. Quite comfort 45 is way better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....a brand I've come to trust. Better than I thought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the original wired version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC isn’t great and the get pretty warm on your head

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, and thank you for your feedback!
      We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.

      Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
      Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US


      As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.

      Jelyn - Bose Customer Support bose