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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3584 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,584 reviews
  • Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good purchase. Bought as a Christmas present and my girlfriend loves them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, noise cancelling is also good, however your music can be heard around you. Even at a medium sound level. Only thing I dislike about them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex, Glad you are enjoying the sound and the noise cancelling of your Bose Quiet Comfort Headphones.

      If you are getting the sound bleeding out from your headphones make sure your ear cushions are nice and secure, and that they are making a nice seal around your ears.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Okay but could be better base on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the feel of the headphones weren’t that great they feel like cheap plastic headphones

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked the sound quality of your QuietComfort Headphones, Kimberly! The headphones' build quality is designed to make them durable, however we do of course recommend taking good care of the headphones, to prevent accidental damage. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound was great but they were too big for my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to try them, yet, but Bose never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box = Great Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Always great value with Best Buy open box items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones have become a staple to my day to day study and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only my fiancee likes..bose..the store sales guy was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them, so I guess they’re good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good customer service. Happy with the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tight fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of headpones. onlt issue is they fit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose HEAD PHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the money. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my boyfriend and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son. He is very excited and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a pair of these for a couple years. Well worth the wait!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Someone missed this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.

    No, I would not recommend this to a friend