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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,757 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase with quick response and shipping. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but hurt my head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them except that they hurt my head after wearing them for a long time. But other than that they are great! Love the sound quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience! We're glad to hear you're loving the sound quality, however, sorry to hear they become uncomfortable over time. If you would like to discuss this further with our team and maybe receive any advice on adjusting the fit, please reach out to us via this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color options are great. Packaging was good and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for the girlfriend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these and liked them so much that I bought them for my girlfriend as well. Big fans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a Christmas present for my daughter. She’s had them for almost 2 years and she wears them religiously. Unfortunately they broke recently and I am waiting for the warranty I purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones, it took a minute to sync to device. Worth the purchase. Extra bonus that headphones comes a nice traveling case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones! I use them for when I fly and they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my kid. Has been a game changer for her stress levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Pair of Bose Headphones - Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another pair of Bose headphones so family members don't fight over other two sets. Glad for many color choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth as silk love this device go ahead buy you wont regret

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 1 out of 5 stars

    Too bad so sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the color but hate the sound quality. I usually wear these headphones for flights and you can hear the music loud and clear. Not a fan of the options you have for listening.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback on the Bose QuietComfort Headphones in Chilled Lilac. We’re glad to hear you love the color, but we’re sorry the sound quality and listening options haven’t met your expectations.

      QuietComfort Headphones offer legendary noise cancellation, high-fidelity sound, and up to 24 hours of battery life in a classic, comfortable design. With customizable listening modes, Quiet and Aware options, plus an audio cable with in-line mic, they’re ready for any situation-even without Bluetooth.

      We truly appreciate your input, as it helps us continue improving both the listening experience and the customization features we provide. Thank you for taking the time to share your feedback.

      NJ - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came exactly as advertised and would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, it works just as described, i recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible! No other headphones like it. Loge the openbox policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a Christmas present for my daughter but tried them in in store and she loved them so I went online and purchased them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose down bad. I will always recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for plane travel. Great anytime you need to have a quiet time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife for Christmas and she loves them. She uses them a lot when we travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones, So-So Seller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items is great but be aware of Best Buy's limited price match. This is my second pair and while they are great, Best Buy will only honor a 15 day price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for the Workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Just not the best for the gym. Needed something that wouldn’t move so freely. Seen others with them but didn’t workout for my workout.

    I would recommend this to a friend