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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,757 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, person loves them and uses them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for air travel!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best noise reduction product for air travel. Drowns out all outside noise. If needed, quiet awareness mode allows music enjoyment with the added comfort of safety in your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones were recommended by a friend. They are comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent worth it! Amazing headphones, I use them for the gym!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love of beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my grand kids college kids that love a good headset we are a beats family i promise you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Prodcut!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the headphones is very nice and the app that goes with it is easy to use. The only downside is it can be jarring when the noise cancellation takes effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Headphones. Not as good as Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I see the name Bose, I associate it with prestige. The best out there, and they are. It’s just that the sound quality and noise cancellation does not beat Sony’s. Not by a long shot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ANC would 100% recommend!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for Music. Go for it! I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and recommend to everyone a great headset, really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFINITELY WORTH IT! AND I GOT IT ON A $120 DISCOUNT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Best acoustics and best minimise of sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Works better than we expected. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Previous version was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort headphones before and the sound quality was much better (louder and clearer). The headphones are nice, I just wish the sound was a little louder

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you don't find the QuietComfort Headphones to be loud enough, Benaisa. While we would advise general caution when it comes to excessive volumes, what you can do is make sure the volume on your mobile device (if separate) is turned up sufficiently. It would also be worth pairing a different Bluetooth device to your headphones, to compare the performance there. For any further questions or issues, our support team will be happy to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling but, when on a call they can hear all the background noise.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback!
      We’re glad to hear you’re enjoying the noise-canceling feature. Regarding your concern about background noise being heard during calls, we understand how that can be frustrating. While the headphones are designed to cancel the noise for the listener, the microphone may still pick up surrounding sounds during calls.

      To help improve call quality, we recommend the following: https://support.bose.com/s/article/quietcomfort-headphones-microphone-picks-up-sound-quietly-or-poorly?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good....,.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones for this price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for this price point. Wpuld definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth purchase. The Best Buy representative quickly helped identify which Bose Headphones were best for my purposes given pricing considerations. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it!! She can’t stop using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, love Bose. Will always the Bose product.

    I would recommend this to a friend