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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,757 reviews
  • Rated 5 out of 5 stars

    Always has it on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she loves it. Wears it everywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé headpjonea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The point for charge dont charge well and the conection its medium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas present for my 20 year old. He loves them! Perfect present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my God Daughter and she loves these headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exceeds my expectations at the moment. Happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift!! My dad is a music lover and it was the perfect gift for him!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Noise canceling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Canceling feature is quite subtle and non affective. comfort and the sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BarryK, thank you for sharing your feedback. We’re glad to hear you enjoy the comfort and sound quality of the headphones. We understand your concern about the noise‑cancelling feature. The QuietComfort Headphones’ noise cancellation can be adjusted to your preference through the Bose app. Please also check your settings in the app to ensure you are in “Quiet” mode rather than “Aware” mode. In “Aware” mode, the external microphones feed outside sounds into the headset, which can make other noises or the noise floor seem louder.

      To help you further, you can check out this helpful guide: https://bose.life/4sCQPqC

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Too soon to tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to them. Have not had the opportunity to use other than listening to one Zoom meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Using them for online school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are in great condition Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose headphones l I recommend it for everybody. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and meet my expectations and best buy delivered it in 1 day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I wouldn’t get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was really no noise canceling function in these headphones, they have good sound but a $20 headphone also has good sound and better connectivity.connecting to my phone was not hard but connecting through my phone to use the app was difficult the headphones do feel light but also very delicate like in an instant they could break I did like the hard case that comes with it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We appreciate you sharing your experience with your Bose QuietComfort Headphones. They’re designed to offer legendary noise cancellation, high‑fidelity audio, lightweight comfort, and up to 24 hours of battery life, along with customizable listening modes through the Bose app.

      We’re sorry to hear the noise cancelling, connectivity, and build concerns didn’t meet your expectations, we understand how frustrating that can be. We want to make this right and help you resolve your concern.

      To help resolve these issues, please try the official troubleshooting steps here: https://bose.life/3LUuIvm

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend. It is definitely a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too tight causing headache and making my ears swea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods. Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turn the tv off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy, stupid, spooky, hilarious! Crazy, stupid, spooky, hilarious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement headphones are great. Received them because the QC45 broke and Best Buy sent these to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone we longed for, the compact design & smaller fit in the box size is big plus when travelling.

    I would recommend this to a friend