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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,757 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually use ear buds sound quality wasn’t there and wasn’t loud enough for me. For $200 I expected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear that the QuietComfort Headphones' volume and audio quality didn't quite match your expectations. These headphones are capable of supplying more than enough volume, so make sure your mobile device's volume (if it has its own separate volume) is turned up sufficiently. As for audio quality, don't forget to use the Equalizer in the Bose app to tweak the audio settings (bass, mids and treble) to your liking. Just head to the product home screen in the Bose app, and then tap on the "EQ" shortcut button. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose miss the mark with Bose QC..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these's to compare to my Sony WH-XB900N and the Bose QC were very disappointing for several reasons.. the Bose app is spotting at best of my Z fold4 and Z fold5 phone.. and the over sound is better on my Sonys..plus i had to turn the volume up louder on the Bose QC just to be satisfied with the music i was listening to and thats even with adjusting the EQ.. and the Bose QC over the ear headphones themselves were too small for my ears and would make my hears hurt... Finally i'm not a fan of the Noise canceling technology on any headphones but at least the Sonys allow me to disable that feature and enable the ambient mode so it doesn't feel like i have pressure in my ears... yes i know with the Bose you can enable Aware Mode but its still felt like the Noise canceling was still pressurizing my ears.. So sadly i returned them..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      Thank you for sharing your experience with the QuietComfort Headphones.

      I am sorry to hear that you were not fully happy with them due to low volume even after adjusting the tones of the headphones with the Equalizer.

      If you have any questions about our products, don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good sound quality, but bad connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is solid and microphone is decent. Unfortunately the bluetooth signal isn't consistent and will drop audio randomly (I have an iPhone 13 Pro and it continues to have issues)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Happy to hear that you're liking the audio quality and microphone features of your earbuds. We are sorry that you are having a hard time keeping connected, try our troubleshooting guide here - https://bit.ly/3NJ6MsM
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LIKED IT. AS EXPECTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected at the price.,It is not as easy to hook up as I would like....My family are more tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound with one exception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones have good sound quality but when stopping and/or pausing audio playback, a static noise occurs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. When you say "static noise", if you mean you can hear a "noise floor", then this is normal in headphones with active electronics. It shouldn't be audible when your music is playing. If the issue is separate from this, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    You cant beat the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I forget I’m wearing them at times, and the aware feature is arguably better than Apple’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones ! Exactly what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother in-law as a birthday gift and he's enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Best wireless head phone I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else, but she really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Loud crackling/static sound in headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for extended air travel. The sound quality is as expected from a Bose product. Unfortunately, on two separate occasions, while in flight, the headphones put out a deafening crackling noise that seemed to sync with the engine power fluctuations of the plane. I literally ripped them off my ears due to the incredibly loud crackling in the headset.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the Bose sound, Craig! If your QuietComfort Headphones are making a loud noise during flights, this is normal. Excessively noisy environments, e.g. planes taking off, can overwhelm the external mics, causing the headphones to crackle or distort. This can happen in both Quiet and Aware mode. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and pretty good audio quality but I could not get over the fact that the audio was a little muffled/not as clear as my airpod pros. Had to return despite it being better at everything else. For that price point this should not have been an issue at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price would buy again easy purchase picked up curbside transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. They were a gift for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Only complain is that they are a little loose but they work perfectly fine with the sweat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the base is awesome. Highly recommend these for any used. Phone calls are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 pairs for my wife and I for a recent trip! They’re great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was nice until i got on a plane. Every take off and landing resulted in loud cracks in the ear

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mia,

      I am sorry to hear that you have decided to return your QuietComfort Headphones.

      Excessively noisy environments such as airplanes taking off can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
      So, if you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises. For example if you are flying choosing a seat further away from the engines will reduce this effect.

      Best regards,
      Lau - Bose Customer Support bose