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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,757 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous Bose Headsets and these are the best so far. Great product and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, noise cancelling is also good, however your music can be heard around you. Even at a medium sound level. Only thing I dislike about them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex, Glad you are enjoying the sound and the noise cancelling of your Bose Quiet Comfort Headphones.

      If you are getting the sound bleeding out from your headphones make sure your ear cushions are nice and secure, and that they are making a nice seal around your ears.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good purchase. Bought as a Christmas present and my girlfriend loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. A little heavy. Can connect to iPhone easily. Bought it with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my adult daughter. She is very pleased with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the color and design, but they sounded a but muffled and quiet. had to returb for sennheiser momentum 4’s.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us Kim. We’re delighted to hear you enjoyed the color and design, though we’re sorry the sound quality felt muffled and quiet. Your input is very valuable, it helps us identify where we can improve and ensure our products deliver the experience our customers expect.

      For more tips on getting the best performance, here’s a helpful guide:

      https://bose.life/3NcHAgO

      We truly appreciate you giving our product a try and hope you’ll consider Bose again in the future.

      Gem - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay but could be better base on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the feel of the headphones weren’t that great they feel like cheap plastic headphones

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked the sound quality of your QuietComfort Headphones, Kimberly! The headphones' build quality is designed to make them durable, however we do of course recommend taking good care of the headphones, to prevent accidental damage. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones to use, got them for a good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, maybe i’m spoiled by my air pod pro’s. But I was expecting serious better sound. They are a little tight on my head. Sound is good, but not amazing. I have a little bose speaker 10+ years ago that has amazing sound so I trusted the brand. My mistake, should have tried out all the options.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great that you've been enjoying Bose products for many years. You can customize the sound for the headphones through the EQ settings, you can find a guide on our website on how to adjust them here: https://bose.life/3CEVJyd
      We'd be happy to help with adjusting the EQ settings, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as supposed to. Doesn’t cancel noise for calls and the noise cancellation is uncomfortable to my ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear the product is working as expected. Proper fit and orientation can make a big difference in both comfort and performance, and we’d be happy to guide you through steps that may help improve your experience: https://bose.life/4psYzss

      Since they are noise‑cancelling headphones, they are designed to isolate sound within the ear to enhance your listening experience. Wearing them for extended periods of time may cause some discomfort, so we recommend taking short breaks to ensure maximum comfort.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to try them, yet, but Bose never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box = Great Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Always great value with Best Buy open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only my fiancee likes..bose..the store sales guy was ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mustafa, thank you for sharing your concern. Our Noise Cancelling Headphones are designed to effectively reduce most background noise during phone calls, providing a smooth and clear conversation experience. However, please keep in mind that some external factors may still cause certain background sounds to be transmitted.

      To help resolve this issue, you can follow the troubleshooting steps outlined in this link: http://bose.life/4oUpBtU

      Please feel free to send us a direct message at https://bose.life/48EXztC if you need further assistance. We're here to help!

      Klariss - Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Not good mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're generally happy with the headphones.

      Regarding the background noise during phone calls when plugged in, thank you for pointing that out. We understand how important clear call quality is, and we’d be happy to help you explore possible adjustments that might improve the experience. Here's a troubleshooting guide that can help you: http://bose.life/4fZ5k2m

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound was great but they were too big for my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them, so I guess they’re good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend