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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,757 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an older set that I wore out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Would recommend buying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever love them even foe the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Comfortable Ultra is better than this if you are looking for good quality

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rajwinder, I'm glad you found some Bose headphones that you like! Sometimes it is necessary to compare different pairs, to find the best one for you. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    VERY WELl- MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice recognition could be better. and a better microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, second pair, the leather just came off the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for Christmas, she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not better than Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the Sony for build and sound. Bose feels more flimsy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Melissa headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service except for the driver could not understand her language

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and first very well. Will last for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my daughter wanted; she's happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a disconnectting going on for a 0.5. seconds while using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very light and comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality for classical music is not that great but other than that all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones! These are my favorite brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product yes yesbyes yes kkkkkkkknmhhhgggvvvggh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComforts are king.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market and at bestbuy.....!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    I was disappointed these had a sound issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great pair of headphones especially by BOSE who has a reputation of having quality products but for some reason these didn’t make the cut. These were going in and out as I played music, at first I thought I was developing hearing issues Lol but later as I continued to test the product it was clear I brought a defected set. Very disappointing since they was my first BOSE product I ever brought…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed buy the QuietComfort Headphones due to some defect.

      We would love to hear more about this, so please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Your best bet for great sound and noise canceling!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for a new pair of headphones can be tough with all the options available at so many different prices and feature sets. If you are looking for high end, great sounding, noise canceling headphones then the Bose Quietcomfort headphones are a fantastic option! You could step up to the Ultra, but I am so happy with these that I can’t imagine most people need to step up to that. The sound quality is unrivaled in the mainstream headphone market. It’s deep, rich audio that excels at everything I throw at it from hip hop to classic rock to folk. It’s hard to take them off! The microphone is solid and blocking out unwanted noise and accentuating your voice to your caller. Noise cancellation is exactly what you want, lower end noises from planes and vehicles, while still hearing a hint of a voice in the case that someone is talking to you (while headphones are playing something). I have very few cons to complain about with these headphones, one being that it’s kind of annoying to have an app for everything, but at least you don’t have to create an account to use the features like EQ customization or Noise Canceling customization. The other con that I’m a little worried about is that the plastic feels a little cheap and I worry about long term durability. Definitely glad they come with a travel case as I don’t imagine they would hold up loose in a bag regularly. All this light plastic does factor into just how light they are though! Even a big headed dude like me (hat size is XL+) was able to wear them for hours with no discomfort. These are easily the new go to! Pros: Exceptional sound quality Lightweight and comfortable (even for big heads like me!) Amazing battery life Long standby time Noise canceling is superb Customizable through the app Great microphone Easy multi-pair Cons: Have to download the app to do more than two noise canceling modes All the plastics feel worrisome in terms of survivability

    I would recommend this to a friend