Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3757 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,757 reviews
  • Rated 4 out of 5 stars

    Easy and quick delivery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as expected, price was good and arrive super quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money por me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Boss headphone for the main reason to be able to hear a very clear sound, for my French but I was a little disappointed. Nothing special I could have done it with regular headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Edna,

      I am sorry to hear that you are not fully happy with your QuietComfort Headphones.
      Please note that you can adjust the sound of the headphones to your preferences using the Equalizer in the Bose app.

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Someone missed this one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wernet very good. I couldn't scroll with them. And the bass wasnt very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones didn’t meet your expectations. Your input is important and helps us improve our products. If you’d like, we can share some tips to optimize the bass for your headphones, please check out this quick guide: https://bose.life/4omkjGe

      Just to clarify, QuietComfort Headphones do not have touch or swipe controls. These features are available only on QuietComfort Ultra Headphones (1st and 2nd gen).

      Daisy - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was not what I expected. It is more grey than white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QCII

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great pair of headphones, but feel heavy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel out enough noise. I fly a lot and can still here people talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I wanted them to be but still good quality

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Home office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but the charger cable was missing.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the charger cable was missing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Cannot use for run

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loose on my head, it is comfortable but cannot be used for winter run

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Try them on in store

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes. Could be better, not really noise cancelling and constantly disconnects if you use the app and have multiple optional devices

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear about the connectivity issues and that the noise cancellation isn’t meeting your expectations. Here are some troubleshooting tips that might help: https://support.bose.com/s/article/qc-headphonearn-download-the-bose-app?language=en_US

      If these steps don’t resolve the issue, please contact our support team for further assistance. We appreciate your patience and hope to improve your experience! bose

  • Rated 3 out of 5 stars

    Beats over Bose

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My headphones review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I have no complaints, they do everthing i need them to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Headphone’s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    BOSE Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been 5 stars, except my daughter had some issues wearing them with earrings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bit overpriced

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but overpriced. But what is not overpriced now days. Oh ya our pay checks aren’t.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts, we hear you! We're glad to know you're enjoying the product overall. We're thrilled to hear you're enjoying the product overall. Every Bose product is crafted with care, modern technology, and thoughtful design to deliver the best possible experience. From premium materials to features like world-class noise cancellation and seamless connectivity, we aim to create something truly special for our customers.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Klariss - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Static noise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these on one round trip flight so far and once at home. They seem to have some sort of static noise in the left ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you're experiencing issues with static. That certainly shouldn't be happening. Have you tried unpairing the headphones and established a new connection? I'd also suggest testing with a variety of other devices to see if the problem follows the headphones. You may also wish to check a wired connection to see if the problem happens when not using Bluetooth.

      If you need any assistance, reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose