Customer Ratings & Reviews
- Model:
- 884367-0200
- SKU:
- 11113492
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
No bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these after returning the Sony and these are just as bad. I love the color
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi NashaundaW, thank you for sharing your feedback with us. We’re glad you enjoyed the color, and we truly value your input. If you need any other assistance to help improve your listening experience, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to help.
Jelyn - Bose Customer Support
Inconsistent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).
No, I would not recommend this to a friendFaulty BT module (maybe in few batches)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 2 of this - one from Best Buy and another from different outlet. Both had same issues - if I listen for 10 sec, at least for 1 sec is lost. This with iOS devices (both iPad and iPhone and both are with the latest version of iOS and both are 1 yr older generation). I ended up returning both. I bought another one few months back for my daughter and that one works perfectly. So some batch possibly have faulty BT module or so.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We are so thrilled to hear that your daughter is enjoying our Noise Cancelling Headphones and that they’re working perfectly for her. We truly appreciate your feedback. If you ever experience the issue again, we’ve put together some troubleshooting steps that may help in the future. Kindly click the link below to check them out. https://bit.ly/4pQDatr
Cedrick - Bose Customer Support
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose could have done better in my opinion. Quite comfort 45 is way better
No, I would not recommend this to a friendJust saying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t let you know who’s calling or texting you unlike the beats not worth 400 bucks
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback. The QuietComfort headphones don’t advertise that specific feature, but it may be possible depending on your phone’s settings and customization. Some functionality can vary based on the device you're using, so it’s worth checking your phone’s audio or Bluetooth settings to see if adjustments can help.
Jelyn - Bose Customer Support
Bose.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.....a brand I've come to trust. Better than I thought
I would recommend this to a friendStatic?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes has static , periodically but great in all other ways.
I would recommend this to a friendThey are good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice but I feel like they are overpriced. But everything is.
I would recommend this to a friendBrand response from Bose Support
Posted .We truly appreciate you taking the time to share your experience! It’s great to hear that you’re enjoying the product overall. Your feedback means a lot to us, and we're always working to improve and deliver the best possible experience.
Klariss - Bose Customer Support
Wireless headphones for work / Zoom calls, etc.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, maybe not as good as it should be.
I would recommend this to a friendCheap plastic junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I’ve owned Bose headphones before. These felt cheap and plastic-y. The sound quality was not that premium, I get better sound quality and ANC from my AirPod pros. I think for over the each headphones, you can find better ones for the price range.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We understand how important premium build quality and sound performance are. To help you further here is a helpful article for the sound quality:
https://bose.life/4cMwZSM
We appreciate you taking the time to let us know, and we hope we can earn back your confidence with future releases.
Gem - Bose Customer Support
- Pros mentioned:Sound quality
They should cost 100-150
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but the ear cup padding is terrible they feel like they are barely there for the amount you pay they should be way more comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christina,
I am glad to hear that you are happy with the sound quality of the QuietComfort Headphones, and sorry you are not enjoying their comfort.
Please make sure the ear cushions are correctly set on the each earcup, and if you need to replace them, please contact our customer support, so we can look into this with you: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Midgrade not worth the 400 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really like the noise canceling results it only works if you have the sound blasting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Desirae! Thanks for your feedback. We’re sorry to hear that the noise‑cancelling performance of your Bose QuietComfort Headphones hasn’t met your expectations. That’s definitely not the experience we want you to have.
Our QuietComfort Headphones are designed to deliver high‑fidelity audio and powerful noise cancellation by creating a secure seal that blocks out distractions. You can switch between Quiet and Aware Modes, or even create a Custom Mode to fine‑tune how much outside sound you want to let in. The Bose Music app also helps you get the most out of your headphones by keeping your software up to date and allowing you to customize your EQ settings, adjusting bass, mids, and treble to match your listening preferences.
If you’ve already tried adjusting your noise‑cancellation settings in the app and the issue continues, our support team is ready to help you further: https://bose.life/contactus
We hope these tips help you get the most out of your Bose QuietComfort headphones so you can enjoy them to the fullest.
Sophie - Bose Customer Support
bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good overall , but Bluetooth connection os quite unstable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.
No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR
Jelyn - Bose Customer Support
Returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so they’re decent and all, but for the money... I’m honestly pretty disappointed in the Bluetooth 5.1.
No, I would not recommend this to a friendNot as good as the original wired version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC isn’t great and the get pretty warm on your head
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for your feedback!
We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.
Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Big Hassle To Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like all Bose equipment I've tried. As good as it gets for sound though - I like the scooped mids.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback! We truly appreciate you letting us know that you enjoy the sound quality and the scooped mids. It’s wonderful to hear that Bose equipment delivers the audio experience you’re looking for. We’re sorry to hear that setting it up has been a hassle. If you run into any difficulties, please feel free to reach out to our customer support team through this link: https://bose.life/contactus so we can assist you further. We’re always here to help.
Sophie - Bose Customer Support
Bose in blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My head is too little for these. They kept falling off every time I looked down. Also when resting around my neck, I felt like they were choking me. Personally, I did not like them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the QuietComfort Headphones don't fit you so well, Jody! We aim to supply a range of fits that works for most people, however it's true that fit and comfort are unique to each customer. Please contact our or BestBuy's support team for assistance. Regards, Fiona M. - Bose Customer Support
SOUND IS NOT LOUD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats have better noise cancelling and sound louder.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback. We understand how important noise cancellation and powerful audio are to your listening experience, and we’d love to help you get the best performance from your Bose QuietComfort Headphones.
For enhanced noise cancellation and fuller audio performance, our online support guide offers step‑by‑step tips, including resetting your headphones, rebooting your device, and checking for the latest updates. You can access the guide here: https://bose.life/481PKQD
We’re confident that once the steps are followed, you’ll be able to enjoy the premium sound quality and exceptional noise cancellation that Bose QuietComfort Headphones are known for.
Rein - Bose Customer Support
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent ANC headphones as expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few Bose headphones over the years, and one thing that stands out is the overall comfort. Every Bose headphone I have ever had has been plush, light, and not too much pressure on the side of my head. These new Bose QuietComfort headphones have the same light and comfortable fit as the QC35ii and QC45, which is perfect. I am glad they chose to keep the same fit/profile on this new generation so they will feel familiar to anyone who has owned any of the previous generations. These new headphones have the easy to use power toggle switch, which I actually prefer over the "hold to turn on" power buttons. Charging is USB-C as expected, and so far the battery life has been as advetised and can easily last over 20 hours at reasonable volume. The Active Noise cancelling seems to be updated as well. I have no proof, but I feel like the ANC on these blocks even more noise than before. One thing I can say though, is the microphone quality is definitely improved. I notice a difference on phone calls, voices come through clearer than before.
I would recommend this to a friend Horrible Quality Control at Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd set of Bose headphones I've purchased. All 3 have been defective from the factory as they cut out sound for a second every hour or so. Update firmware, clear BT history, turn off multipoint, blah, blah. Only Bose can fix these issues but they don't, they just give you the same futile steps and offer a refurb, which also will most likely be defective. You also can't listen while charging - and battery power is required if using the optional wired connection. Bose used to be a reputable company that made quality products - too bad the QC on these things are garbage. The sound is OK, but no more than 1 star can be given for headphones that cut out audio every 60 minutes. The experience is utter trash.
No, I would not recommend this to a friend