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Customer reviews

Rating 4.8 out of 5 stars with 3750 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,749 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cancelling noise head phones. Music sounds clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phone/ with good sound quality/cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves them, but they hurt her ears.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the ANC. But says she gets ear discomfort after about 45 minutes on her upper ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones with great noise cancellation and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and super comfortable better than the Apple pros

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and fairly priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Theyre very comfortable and sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and no noise from the outside! Very comfortable as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Disappointed in Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose headphones are more comfortable than the Sony WH-1000XM4. Also they are easier to fold up into the storage case. That said, I was disappointed in Bose’s battery life as well as the sound quality. Sony was far superior plus the tap to pause feature was convenient.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the comfort of the QuietComfort headphones. We do have troubleshooting that can help with poor sound quality: https://bose.life/4fNjaD8. We also have steps for any issues with battery life that can be found here: https://bose.life/4kgkSPX.

      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Great headphones. Open-box mislabeled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones themselves work very well. My complaint is for Best Buy. I ordered them open box in Excellent condition and there was very obvious signs of wear; they should have been listed as fair or maybe "good". I needed them desperately for work and didnt want to bother with the return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones, great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, great sound quality nice presentation, really comfortable and easy to transport

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. They do not release heat very well while working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great sound quality. Color is perfect for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. best quality sound Ive ever heard. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and extremely comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounds headphones and the most comfortable for a large head that I have ever tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 5 star so you could get past the AI bot system. I will not buy any piece of equipment from this company again; unless there is some improvement. With Bestbuy; no complaints. With Bestbuy, I ordered and received pretty quick. With the company of bose; very disappointed. I'm a little old (late 40's), but I'm just saying, when I was young, you could buy headphones that could bust your eardrums. I'm not saying they should be that loud, but you should have the option to get it louder than what you have it at. Bose has been very good with the bass systems I've had in the past and somewhat present. You don't need to protect me from loud noises. Maybe I should buy a headset that's $1000 so i can pump up the volume a little bit. I'm not hard of hearing, but what if you have customers who are? I thought maybe the upside is how long the battery lasts. Nope. Not even that. My daughter has a cheap headset, compared to this, in the $125 range that's equivalent in quality to this garbage. Let's just hope bestbuy will return this garbage when i take it back. I was typing and AI was changing some of the words i was writing. Good luck getting an honest review. I had to spend 10 minutes correcting it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling feature! Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Girlfriend likes them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She watches tiktok on em, solid range, charge life, and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I have used AirPod Pro's for several years and as the battery began to suffer I looked to traditional headphones for replacement. I travel for work and these blow the AirPods out of the water for sound quality and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Must-buy-headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great! The wife loved the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 4 out of 5 stars

    Too big over head, but overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and I love the green color. The only issue is that it is somewhat big, even at its smallest size. So it slides off my head if I’m moving around too much.

    I would recommend this to a friend