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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $359.00

Customer reviews

Rating 4.7 out of 5 stars with 3192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,192 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. Block out ambient noise and provide excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and amazing battery life well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds to sleep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are soft and comfortable to fall asleep while listening, this is my first set of headphones so, I can’t compare. On the negative side I feel they fit loose and easily fall when bending down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I’m still trying to get into the app to control the settings but I love them already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound and comfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is amazing! ear covers can be a bit small compared to others but perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! It's like listening to surround sound for the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so jealous of my husband. I bought these for him for father's day. They are amazing. 8d music on these things will blow your mind. Now I am sitting around waiting for another sale so I can get some for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best I've used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose work very well. A must have for anyone that doesn't want to listen to others or crying children on a flight. Great sound, and the noise cancelling is fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellebt headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top teir noise cancellation, great sound quality with that bose signature sound. These aren't bass heavy headphones so if your looking for bass i wouldn't reccomend these. But excellent headphones none the less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the small travel size, noise reduction and fun color. This product has fit all my needs and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Pair of Bose Headphones - Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased second pair to avoid family fighting over first pair. Typical Bose quality and appreciar the great color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling headphones. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, sound is amazing and they never fall off my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift to my girlfriend! She loved it!! Thinking of buying her the purple earbuds soon! Best quality sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very easy connection to our TV. Ear cups could be a little larger and more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my rock for the gym! They work so well and sound so good and still affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very nice, Bose I like it very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and blocks extraneous perfectly. Great for Zoom and pairs easily to laptop. Warm too for winter hikes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose head phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday, I basically stole these. Already have one pair was able to save $200 on these beast. Love the color cypress as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice quality and the performance, strong battery life

    I would recommend this to a friend