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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3205 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,205 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a disconnectting going on for a 0.5. seconds while using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work poorly as wireless headphones for a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a pair of wireless headphones for my computer. I thought Bose was a great brand because of past experience. I will be returning these after the first day of use. They lose connection intermittedly and the sound just cuts out whenever you move your head the wrong way or there is some sort of signal messing with the BT. Yeah, you can run them wired but I already have wired headphones. I wanted a good pair of WIRELESS headphones. These sound decent but the connectivity issue is a deal breaker. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with your QuietComfort Headphones.

      I am sorry to hear that you are not fully happy with your headphones because of connectivity issues. I would recommend resetting the headphones as it can often helps fix internal errors or connectivity issues. You will find the steps here: https://bose.life/3NnB0kt

      If you have any questions or need assistance, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not 100% satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought will be a little bit louder, but it’s OK just thought cause it was boast. It’ll be different than the rest.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.

      To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with these I use them for running and they’re amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a pair of these for a couple years. Well worth the wait!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just saying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t let you know who’s calling or texting you unlike the beats not worth 400 bucks

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks for your feedback. The QuietComfort headphones don’t advertise that specific feature, but it may be possible depending on your phone’s settings and customization. Some functionality can vary based on the device you're using, so it’s worth checking your phone’s audio or Bluetooth settings to see if adjustments can help.

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    I like them, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not great for cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using phone isnt real good. People cant hear me talking sometimes

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nana, we apologize for the inconvenience you’re experiencing with the microphone on your headphones. To assist you with this issue, here’s a helpful guide for troubleshooting your headphones:

      Gem - Bose Customer Support

      https://bose.life/4riwEgz bose

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I’m obsessed with them. Wear them all the time everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best Buy good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good! We're satisfied! I will always used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these on one round trip flight so far and once at home. They seem to have some sort of static noise in the left ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you're experiencing issues with static. That certainly shouldn't be happening. Have you tried unpairing the headphones and established a new connection? I'd also suggest testing with a variety of other devices to see if the problem follows the headphones. You may also wish to check a wired connection to see if the problem happens when not using Bluetooth.

      If you need any assistance, reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose. They are perfect. 3rd set we have bought. 3 kids … all happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very light and comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality for classical music is not that great but other than that all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were given as prizes and the winners love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ear comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and recommendation. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them and uses them every chance she gets.

    I would recommend this to a friend