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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3205 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,205 reviews
  • Rated 5 out of 5 stars

    VERY WELl- MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice recognition could be better. and a better microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, second pair, the leather just came off the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for Christmas, she loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall , but Bluetooth connection os quite unstable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.

      No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my daughter wanted; she's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and first very well. Will last for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but the charger cable was missing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the charger cable was missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones! These are my favorite brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Beats over Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComforts are king.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market and at bestbuy.....!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product yes yesbyes yes kkkkkkkknmhhhgggvvvggh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was disappointed these had a sound issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great pair of headphones especially by BOSE who has a reputation of having quality products but for some reason these didn’t make the cut. These were going in and out as I played music, at first I thought I was developing hearing issues Lol but later as I continued to test the product it was clear I brought a defected set. Very disappointing since they was my first BOSE product I ever brought…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed buy the QuietComfort Headphones due to some defect.

      We would love to hear more about this, so please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I wanted them to be but still good quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the original wired version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC isn’t great and the get pretty warm on your head

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, and thank you for your feedback!
      We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.

      Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
      Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US


      As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.

      Jelyn - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Your best bet for great sound and noise canceling!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for a new pair of headphones can be tough with all the options available at so many different prices and feature sets. If you are looking for high end, great sounding, noise canceling headphones then the Bose Quietcomfort headphones are a fantastic option! You could step up to the Ultra, but I am so happy with these that I can’t imagine most people need to step up to that. The sound quality is unrivaled in the mainstream headphone market. It’s deep, rich audio that excels at everything I throw at it from hip hop to classic rock to folk. It’s hard to take them off! The microphone is solid and blocking out unwanted noise and accentuating your voice to your caller. Noise cancellation is exactly what you want, lower end noises from planes and vehicles, while still hearing a hint of a voice in the case that someone is talking to you (while headphones are playing something). I have very few cons to complain about with these headphones, one being that it’s kind of annoying to have an app for everything, but at least you don’t have to create an account to use the features like EQ customization or Noise Canceling customization. The other con that I’m a little worried about is that the plastic feels a little cheap and I worry about long term durability. Definitely glad they come with a travel case as I don’t imagine they would hold up loose in a bag regularly. All this light plastic does factor into just how light they are though! Even a big headed dude like me (hat size is XL+) was able to wear them for hours with no discomfort. These are easily the new go to! Pros: Exceptional sound quality Lightweight and comfortable (even for big heads like me!) Amazing battery life Long standby time Noise canceling is superb Customizable through the app Great microphone Easy multi-pair Cons: Have to download the app to do more than two noise canceling modes All the plastics feel worrisome in terms of survivability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel out enough noise. I fly a lot and can still here people talking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Headphone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose