Customer Ratings & Reviews
- Model:
- 884367-0200
- SKU:
- 12055665
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
to a friend
Cannot use for run
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loose on my head, it is comfortable but cannot be used for winter run
No, I would not recommend this to a friendMy headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I have no complaints, they do everthing i need them to do.
I would recommend this to a friendBOSE Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been 5 stars, except my daughter had some issues wearing them with earrings.
I would recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so they’re decent and all, but for the money... I’m honestly pretty disappointed in the Bluetooth 5.1.
No, I would not recommend this to a friendInconsistent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work. I was looking forward to using these headphones based off of the reviews and being in my favorite color. I am highly disappointed. I will be returning.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We truly appreciate you giving our headphones a try. Your experience is important to us, and we’re committed to creating products that deliver exceptional performance and comfort.
If you decide to consider Bose headphones again in the future, please feel free to reach out to us using this link: https://bose.life/49SSe5s We’ll be happy to assist you.
Gloria - Bose Customer Support
Horrible Quality Control at Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd set of Bose headphones I've purchased. All 3 have been defective from the factory as they cut out sound for a second every hour or so. Update firmware, clear BT history, turn off multipoint, blah, blah. Only Bose can fix these issues but they don't, they just give you the same futile steps and offer a refurb, which also will most likely be defective. You also can't listen while charging - and battery power is required if using the optional wired connection. Bose used to be a reputable company that made quality products - too bad the QC on these things are garbage. The sound is OK, but no more than 1 star can be given for headphones that cut out audio every 60 minutes. The experience is utter trash.
No, I would not recommend this to a friendBose.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.....a brand I've come to trust. Better than I thought
I would recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose could have done better in my opinion. Quite comfort 45 is way better
No, I would not recommend this to a friendI took these back unopened so I cant review.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took these back unopened so I can't review these fairly.
No, I would not recommend this to a friendStatic?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes has static , periodically but great in all other ways.
I would recommend this to a friendWireless headphones for work / Zoom calls, etc.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, maybe not as good as it should be.
I would recommend this to a friendThey should cost 100-150
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but the ear cup padding is terrible they feel like they are barely there for the amount you pay they should be way more comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christina,
I am glad to hear that you are happy with the sound quality of the QuietComfort Headphones, and sorry you are not enjoying their comfort.
Please make sure the ear cushions are correctly set on the each earcup, and if you need to replace them, please contact our customer support, so we can look into this with you: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose sound quality is declining. I’ve been purchasing Bose system since 1978 and it appears in my opinion the sound quality is declining tremendously.! no more Bose purchase for me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Terry, sorry to hear about what happened with the quality of your QuietComfort Headphones. We’d like to understand the problem and help fix it for you. Could you please get in touch with us so we can sort it out? Just visit: //bose.life/3rykPZR Klariss – Bose Customer Support.
Disappointed and feel like I got scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve definitely had better quality headphones from Jbl and Sony, these don’t hold up in comparison at all and are no where worth the almost 300$. I got a “brand new-opened box” pair and wanted to see if they were better than my old Sonys. They started to act up at about a week into using them, glitchy sound connections, weird buzzing, and all around terrible noise cancelling. I wish I’d seen the short return window so I could get my money back. I can’t recommend these at all and likewise for any “Best Buy like new returns”
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https: //bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. -Klariss, Bose Customer Support
Expected much more for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has an excellent reputation, so I was excited about these headphones. I wore them for the first time on a plane last night, and the noise cancel feature was minimal at best. The plane noise was still extremely loud, and I had to turn up my headphones almost all the way to hear my audio book. I've always had very good hearing, and my airpods block out much more. These are lovely to look at, but the function doesn't live up to the price or expectation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for sharing your experience. We’re sorry to hear that the noise cancellation didn’t perform as expected during your flight. The Bose QuietComfort headphones are designed to reduce consistent background noise like engine hum, but performance can vary depending on fit, positioning, and ambient conditions.
To get the most out of the ANC feature, we recommend ensuring the headphones are snugly and properly seated around your ears.
Here's a troubleshooting guide that can help you with the noise cancelation issue: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
Jelyn - Bose Customer Support
Bose in blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My head is too little for these. They kept falling off every time I looked down. Also when resting around my neck, I felt like they were choking me. Personally, I did not like them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the QuietComfort Headphones don't fit you so well, Jody! We aim to supply a range of fits that works for most people, however it's true that fit and comfort are unique to each customer. Please contact our or BestBuy's support team for assistance. Regards, Fiona M. - Bose Customer Support
Bose Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are durable, but don't sound as good as previous models from Bose.
I would recommend this to a friendToo bad so sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the color but hate the sound quality. I usually wear these headphones for flights and you can hear the music loud and clear. Not a fan of the options you have for listening.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback on the Bose QuietComfort Headphones in Chilled Lilac. We’re glad to hear you love the color, but we’re sorry the sound quality and listening options haven’t met your expectations.
QuietComfort Headphones offer legendary noise cancellation, high-fidelity sound, and up to 24 hours of battery life in a classic, comfortable design. With customizable listening modes, Quiet and Aware options, plus an audio cable with in-line mic, they’re ready for any situation-even without Bluetooth.
We truly appreciate your input, as it helps us continue improving both the listening experience and the customization features we provide. Thank you for taking the time to share your feedback.
NJ - Bose Customer Support
Not worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality and noise cancellation both not good .. returned it
No, I would not recommend this to a friend