Customer Ratings & Reviews
- Model:
- 884367-0200
- |
- SKU:
- 12055665
Customer reviews
Rating 4.8 out of 5 stars with 3205 reviews
(3,205 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
to a friend
Rated 2 out of 5 stars
Noise canceling is poor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is sub par, unfortunately I missed the return window.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you're not happy with the noise-cancelling performance of your QuietComfort Wireless Headphones! We'd like to take a closer look at what exactly is happening, so please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Great headphones, perfect for music and calls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Wireless Noise Cancelling Over-the-Ear Headphones are a really great set of headphones. They fold for easy storage in the travel case. They also charge really fast and have great battery life. So far I can go at least a whole day using them for 8+ hours and still have battery left. The sound quality for music and calls is also top notch despite the compact size. They are also extremely comfortable on my ears and head, and I can leave them out for hours without discomfort. They are also easy to turn on and off without looking, and just as easy to pair. The voice feature is great too, when I put them on, the headphones tell me the current battery level. I can also fast switch to different devices the and headphones announce the name of the device I'm connected to. I'm able to easily and quickly switch between my laptop, computer, and phone and I always know which device I'm primary connected to. My only challenge so far is remembering to shut them off, but even when left on overnight, they don't lose much battery. Overall, these are the best headphones I've ever owned and I foresee them remaining my primary headphones for listening to music and videoconference calls.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
I would recommend this to a friendRated 1 out of 5 stars
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but for me not worth it. It did not have the sound quality I was looking for therefore I returned it
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and I’m really sorry to hear that the product didn’t meet your expectations. That’s certainly not the experience we want you to have.
We’d love to understand more about what didn’t meet your expectations so we can help make things right. You can reach out to us through this link: https://support.bose.com/s/get-help-landing-page?language=en_US
-Jelyn, Bose Customer Support
Rated 5 out of 5 stars
Intuitive Controls, Sounds Great!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised by the Bose Quiet Comfort Noise Cancelling headphones. Maybe not for the reasons you think, but let’s talk about that. I work from home and spend a majority of my working hours on calls or in meetings. I wear over the ear headphones most of the day to facilitate those calls. What’s important is that when I’m off the call, I also listen to music to do actual work. This is where Bose comes in with their offerings of this noise cancelling over the ear headphones. These headphones are folding headphones which fit very compactly in it’s rigid carrying case. The soft leather and plushy makeup of the headphone cushions help seal around your ears while also being breathable to the skin for longer wear sessions. The clamp pressure on my head I find is reasonable and keeps them from moving around with normal use. The same material and plush is also on the head rest and go mostly unnoticed, although I currently have a lot of hair helping it out, still very comfortable. I’m surprised at how much I actually missed having buttons that are easily identifiable and placed intuitively so you can quickly find and do the thing you want to do. On the right earcup is where you’ll find most of the action. Volume up, volume down, and a center button that does the play, pause, back, skip functions with single, double, and triple presses. You can push and hold to get your phones voice assistant as well. There’s a power switch on the outside of the cup which also acts as a pairing switch. On the left is your noise canceling toggle and a long press will give you battery life via a voice feedback. All of these are very easy to find as your finger naturally falls into the ridge that runs from front to back where the headband connects to the ear cuffs. It’s also comforting not to be overwhelmed with similar feel buttons that you have to memorize or through trial and error, hit the ones a few times before you find the right one. The sound is fantastic. I like to preface that I’m not an audiophile but do enjoy music while I’m working, exercising, or doing house work. I prefer headphones that favor a heavier bass sound while still coming in crisp at higher volumes. I was not disappointed in the volume or quality of sound. At higher volumes the sound stage comes across loud and clear, you get the deep rumble of the bass while other instrumentals are balanced behind it. It helps me to find my sound preference by having an EQ on the Bose Music app. While you’re not spoiled for choice, there are a few presets you can select to increase or decrease Bass and Treble. The only downside is you’re only given 3 sliders to adjust the sound. This is probably good for most but I’d at least like to have the option to do more fine tuning. Noise Canceling works well. I’ve compared them to a few other noise canceling devices and it seems to be on-par with those. Over the ear headphones, because of things like glasses, hair, head shape and size, can be very subjective because those things affect the amount of ambient sound that make it to the ear. The soft plushy ear cushions help but they’re not perfect and that’s ok. The headphones work great to drown out the cat’s water fountain, the hum of the refrigerator, and other noises your home makes without you knowing it to provide nearly perfect silence. You do get some of the pressure that is felt from noise canceling, I did notice that it seemed a bit more prominent in that department but not uncomfortable. What it does well is the aware setting which allows sound around you to feel more natural and not muffled as if you’re wearing headphones. The ear cuffs each have two grill cutouts which I would assume house the microphones that make all of this possible and blend in nicely with the headphone design. The Bose Music app aside from an EQ also allows control of all kinds of other features. You can use the app to change from quiet to aware modes. Also, because these support multi-point connection, you can toggle between your paired devices manually (they do this automatically, depending on which device is playing music). You can also toggle the shortcut button to use functions of Spotify instead of switching noise canceling modes. Then there’s other settings which allow you to control auto-power off timer, firmware update, toggling voice prompts, how much of your self you can hear in a call, as well as other options and support. As for build quality, there’s a lot of plastic on these which is necessary to provide lightweight comfort, but there’s metal where it counts. The headband appears to be reinforced with metal and the main hinges for folding the headphones are metal as well. The plastic doesn’t feel cheap or flimsy and I would imagine it would live up to some abuse. My final thoughts: The included case is small enough to easily throw into a carry on bag or backpack. It has an inside pocket for storing cables and the inner lining is soft. The included headphone cable matches the color of the headphones which is a nice touch. I did find that I couldn’t charge and play music at the same time which seems like an easy enough thing to do but a lot of headphones, for what I can only assume is technical reasons, don’t do this. These headphones look great, sound great, offer good noise canceling, intuitive controls. Easy to recommend.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
Careful what you wish for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little static and ithe sound muffles from time to time.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Aisha,
Sorry to hear that you're getting some static, we'd love to look into this concern with you. Have you tried our troubleshooting steps available here - https://bit.ly/49q06rZ If you require additional support, you can always contact us directly via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Rated 1 out of 5 stars
Bose
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure out how to even use these, Girl did not explain at all, Total surprise to me, I returned them the next day!!
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
New favorite go-to headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found my new favorite work/everyday headphones! As someone who WFH and lives with others, I usually have headphones on 80% of the workday. This means lightweight, comfortable, and noise-canceling headphones with a good mic are a huge must. My previous headphones did the job well,the only thing that bothered me the most was how heavy they were. The QuietComfort Wireless Noise Cancelling Over-the-Ear Headphones did the trick and quickly became my favorite. Pros: - Super comfortable, plush, and lightweight, makes me forget that they're on even after hours of use - Multi-device use and tells me which device(s) it's connected to - Noise-canceling (especially helpful if you live in the city), sometimes I forget that there's other noise around me - Sound is clear and well-balanced - Battery life - USB-C for fast charging - Bose Music App for more control - Shortcut feature - switch between hearing the battery level or shuffling Spotify - Modes: quiet, aware, focus, commute Cons: - It doesn't automatically turn off when not in use (drains battery, you'll have to remember to turn it off) - No button to skip music or go back Nit-picky things: - Wished the case matched the white headphones After a week of using it for several hours a day, I can confidently say that Bose did a pretty good job with the new QuietComfort headphones and would highly recommend it.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Best Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, love the sound quality. I had the previous model for several years and now have finally upgraded to the new model. Super light weight too. So happy and the color is gorgeous!
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone
I would recommend this to a friendRated 1 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is super low can barely hear anything…..
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback! We're sorry to hear that you're experiencing issues with your QuietComfort Headphones. These headphones are designed to deliver legendary noise cancellation and high-fidelity audio, along with customizable listening modes including Quiet and Aware options. If you're encountering any problems, We'd be happy to help troubleshoot or guide you to resolve the issue.
Here's a troubleshooting guide: http://bose.life/4nncXC9
Jelyn - Bose Customer Support
Rated 1 out of 5 stars
1 year of use and now became dangerous to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this headphone for a year now and it has now become dangerous to use. The battery must be acting up now and I don’t want this headphone to explode while I have it on
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Moonstone Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
An Audiophiles delight!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many over the ear headphones in my life, but none are as comfortable, sleek and sound as good as this Bose QuitComfort Wireless Noise Cancelling Over-the-Ear Headphones. The sheer quality of these headphones is a precise reason as to why Sony is a dominant player in the world of sound. The packaging: Really well done and premium box. Inside houses a really nice travel case with the headphones inside as well as a USB-C charger. The Travel case is really well made and will protect the headphones while traveling in a bag. The Headphones: The construction of the Bose QuitComfort Wireless Noise Canceling Over-The-Ear-Headphones is beyond premium. The cups might be the most comfortable ear cups I have ever used. For long wear (flight for 3+ hours) I didn't have discomfort at all and these were unbelievably comfortable. The noise canceling feature works like a charm as well. The sound quality with these is exceptional and I am extremely pleased with it. While using the Bose Music companion app the headphones are able to be tailored to your preferences. The headphones last endlessly for hours and have replaced my airpods. I am really happy to have these and I highly recommend them. These might be the best headphones that I have ever used.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
not worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way too big and flimsy. uncomfortable and others can easily hear what i’m listening to. not worth the cost
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mich,
I am sorry to hear that you are not fully satisfied of the QuietComfort Headphones due to their design.
If you have any questions, please feel free to contact us: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnected randomly, when walking it sounds like air is forcing to come in the ear. If you move around, the headphones slide off your head. Too expensive for all of this.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re sorry to hear about your experience. It sounds like the fit might not be quite right for your needs, which can impact both comfort and sound quality. We appreciate your feedback and understand that expectations are high at this price point. Please feel free to reach out to us directly for further assistance and troubleshooting: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Rated 2 out of 5 stars
Audio cut
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio cuts when i have the two device feature on. Simple fix is to turn it off…
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Nick,
I am sorry to hear that you are experiencing intermittent audio with your QuietComfort headphones.
If the issue often occurs, please try to reset your headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
For further help, please contact us directly: https://bose.life/contact Best regards, Lau - Customer Support
Rated 1 out of 5 stars
Glitches in Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose headset has glitches and noise. I didn't use it often in the first month after purchasing it. However, once I realized the glitches were intolerable, the return deadline had already passed. Anyway, now I have concerns about the product's quality. Be carefully!
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi - if your QuietComfort Headphones are producing glitches and noise, this may be due to a poor Bluetooth connection. Try rebooting your connected device, and also try a second device, to compare the performance. If issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 2 out of 5 stars
Ok item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok but not the best. Item does feel bulkier than I thought it would be.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vera,
I am sorry to hear that you are not impress by the sound quality and design of the QuietComfort Headphones.
If you need any assistance or have any questions, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Rated 1 out of 5 stars
Wake up Bose, we need text notifications
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2024 i expect to be alerted when a text comes through. However these do not. For $349 I would think Bose could do alot better. Returning and buying a pair of Sony's instead. Which has text alert notifications and saves a $100. Wake up Bose
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We're sorry to hear that the lack of text alert notifications didn't meet your expectations. We understand how important this feature can be. If you have any other concerns or need further assistance, please reach out to our customer support team. We appreciate your input.
Kind Regards,
Eric V. - Bose Customer Support
Rated 1 out of 5 stars
unimpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt my ears. I have had Bose headphones for years and these are the first ones that hurt..the cushion isn't soft and squishy like the older models.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm really sorry to hear that your QuietComfort Headphones are hurting you! This should not happen, as our headphones are designed to provide a high level of comfort to the user. Please contact our support team, so we can find out more about this discomfort and see how we can assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Do not use if you need Aux support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work in Aux mode. Sound quality is also terrible. If all you need it is for Bluetooth then they’re fine. But unusable in aux mode
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 4 days of owning them, haven’t worked since.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friend


















