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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3205 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,205 reviews
  • Rated 5 out of 5 stars

    They’re amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few pair of headphones and like over the ear headphones for the gym and flying. The noise cancellation is fantastic. The sound quality is super clear. The profile is perfect. I was debating on getting these, the Beats Studios or the CQ Ultras. I didn’t like that the Studios didn’t completely cover the ear. They kinda just sat on top. But the Studios do pack a little more punch on those low ends. There wasnt enough of a difference between these and the Ultras to justify spending so much more. If you can find these on sale, get them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bose noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product, poor construction on the headset ear piece cover fell off several times, too much of a hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO NO NO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. Sound is terrible. Connectivity is choppy. Cheap materials. Huge disappointment.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with your QuietComfort Headphones! The poor sound and choppy connectivity you've described don't sound normal, so if resetting your headphones (see here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/QC-HEADPHONEARN/article.html) doesn't help, then give your mobile device a quick reboot. If that doesn't improve the situation either, then please contact your local support team for further troubleshooting support. We'll be happy to help you! Best regards, Fiona M. - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Upgrade from Previous Generations!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for me from the Bose QC35 series. To put it bluntly, what can I say about the new QuietComfort headphones that Bose hasn’t already consistently proven? I am by no means an audiophile, but I can confirm that the audio quality is excellent. From music on my phone to 5.1 surround sound on Netflix, I’ve enjoyed every moment of listening to this headset. It has a remarkable amount of bass response even without the EQ being turned up. Fit and finish are equally on brand – the overall weight is just right, and I don’t find it exerting too much pressure between my ears (eyeglasses are still personally out for me as it messes with the seal for noise cancelling). Compared to the QC35 I will say I was truly pleased to see USB-C charging versus micro-USB. I can finally unify all my cables to the single modern standard. Noise cancelling is as expected; you can expect the drone of an airplane engine and other similar “stable” sounds to be easily filtered. Sudden sounds like doors closing are always going to be problems for noise cancelling technology, these headphones are no exception, but they do succeed in quieting it down to a reasonable level. Voices seemingly would fit into the same category as sudden sounds, and yet the QuietComfort headphones easily exceed the previous generation in silencing those noises. Sometimes my wife thinks I am ignoring her while I am wearing them, when in truth I really did not even hear her and would have been hard pressed to even know she was talking to me unless I was looking at her lips moving. I keep wanting to leave apps and firmware out of my reviews – they can be (and hopefully are) updated long after the review and it is not fair to have readers depending on functionality or shying away from products that have since improved their offerings. But here I go anyway. Cheerfully gone is the direct integration with Google Assistant and Amazon Alexa accessed by holding the button on the left ear cup – it has now been relegated to a long press of the button in the middle of the right ear cup grouping of buttons. The QC35 series shoved this in your face consistently and it always felt supremely weird for me to be talking to my headphones asking for it to change tracks or whatnot. That functionality has now been replaced with either a battery annunciation or a connection to Spotify. The Spotify link is interesting – with the app opened and music paused, a long press here will resume the music (just as the middle button on the right side does). Long pressing it again will have Spotify randomly bounce to one of your saved playlists. It’s neat, but I think I’ll use it just as much as I used the assistant functionality in the previous generation of headphones. Out of the box I will note that I have heard a few stutters over Bluetooth. Nothing terrible and I’m sure the use of a wired connection (included) would solve it entirely. I had thought that it was related to the multipoint connection functionality offered but disabling it didn’t seem to have an effect. Other small complaints – to use these headphones, you need to migrate from the Bose Connect app to the Bose Music app. It is somewhat frustrating to have to install a second app by the same brand to fully realize a new set of headphones that is incompatible with the older generation, meaning you now need two apps if you have an older pair of headphones (like workout earbuds). Also, Bose has added a new string note when it turns on and off. The first time it is really cool and makes you feel like you got the value paid for these. After the second time it turns somewhat annoying. The previous generation was silent and would just start talking to you about connections when it turned on, this one seems to want to flaunt that it turned on prior to doing the connection announcement. Bose has done their best to pack a ton of functionality into this headset. Given this review picks up well into the early adopter phase in its lifecycle I have no doubt that Bose will fix these few small teething issues. Seeing the improvements from the QC35 and knowing the firmware upgrades that come with the brand, I have no issue giving this headset five stars. The only complaints I have are so minor that I can learn to live with it.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Shawn,

      Thank you for writing this detailed review. I am thrilled to see that you are satisfied by this upgraded version, the QuietComfort Ultra Headphones and all their new features.

      Regarding the little stutters you have experienced, I would suggest performing a quick reset on your headphones, as it often helps resolving minor issues. You simply need to remove the earbuds from the Bose Music app and clear the Bluetooth list of both the earbuds and connected device.

      If you have any more questions or need assistance, I invite you to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Thanks,
      -Lau (Bose Customer Support) bose

  • Rated 1 out of 5 stars

    Low Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s barely any bass that comes out of these headphones, even when you adjust the settings there was not much of a change. Glad I was able to return these and get my money back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointing experience, Justin! The QuietComfort Headphones are designed to supply rich, satisfying bass, mid and treble, and the Equalizer can be used for fine-tuning. If, despite this, you still can't get a sound that you like, I would recommend contacting our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Was not impressed..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were comfortable but not as loud or clear as the beats headphones. Nice size for over ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're pleased to hear that you found them comfortable, as comfort is a crucial aspect of the listening experience.

      However, we also understand your desire for louder and clearer acoustics, and we appreciate this valuable feedback.

      If you have any specific details about the areas you felt lacked clarity or volume, or feel that the headphoens are faulty in any way, feel free to reach ou tto our teams for further assistance. You can do that by following this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    One of the best on the market!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Bose speakers and headphones. I believe they are leading the way when it comes to audio. The Bose QC over the ear head phones are no exception to this. This is my first pair of Bose over the ear headphones, but I have always wanted a pair because the ones I have tried in the past felt so great on my head. Starting with the design of them. These headphones are lightweight and very comfortable to wear for long periods of time. They charge via USB-C which is convenient because it means you do not need to carry an extra proprietary charger. However, this is not to much of an issue since they have a rated battery life of 24 hours. The battery can last easily all week with moderate use on my commute to and from work. I love the case that is included with them. It is made of premium materials and has a mix of hard and soft materials to protect them inside of a bag. I also like the size of the case and how the headphones fold up so that they do not take up much space. One of the features Bose is known for is their noise canceling. I think it is on par with other flagship headphones I have used in the past. I mainly use them when commuting on the train or when I am flying on an airplane. The noise canceling makes you feel you are away from the surrounding chaos. The audio quality is very crisp and clear. The companion app allows you to change both the noise canceling and the audio settings. It even includes a pass-through mode that allows you to hear stuff in your surroundings if you would like to be more aware of what is around you. These are not my preferred method for talking on the phone, but it works as long as you are not in a noisy area. I believe these headphones are really targeted at people who want the best sound quality and noise canceling. If you are someone who travels and commutes a lot I would highly recommend them. They are even great if you work in a noise place and want to isolate the surrounding noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality, I hear a little static while using at times

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Daunielle,

      I am sorry to hear that you are not happy with the quality of the QuietComfort Headphones.

      If you are having static audio issue, they may be caused other electronic devices and interference near you. If this is happening even when you use them with the cable, please contact our support team so we can assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose QuietComfort headphones are the best. I travel back and forth often to Europe and have trouble sleeping. With these, I was able to cancel out the airplane noise, comfortably nap, and watch movies. Even after 8+ hours, my ears didn’t hurt at all. I love these headphones and now my husband tries stealing them whenever I’m not using it! Also, it has amazing battery life - haven’t had to charge it yet since taking 3 trips.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son did not like the headphones and were returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in hopes of upgrading my $80 Soundcore by Anker headphones from Amazon that I bought 3 years ago. The only difference i could find between the two pairs of headphone was the fit. The Bose headphones fit more snuglly and securly, I felt like my ears were really suctioned into the sound where as the sound core ones are more loose and leak sound more. Other than that, both pairs of headphones have great sound quality and great battery life. If I didnt have a cheaper pair of headphones to compare them to, i probably would have kept these headphones. Just some food for thought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality; very comfortable; beautiful color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    were pretty and the sound beautiful but could not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't very well... you couldn't connect in calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your QuietComfort Headphones weren't working on calls. The headphones should be fine for phone calls or online calls, so if a quick reboot of your connected device doesn't help, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work. They won’t power on even though it’s been charging overnight. Will not connect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Manny,

      I am very sorry to hear that your QuietComfort Headphones are no longer powering off.

      Please don't hesitate to contact our support team so we can assist you further. You can find our details here: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones! Amazing quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with these headphones! The sound quality is great and the noise cancellation works incredibly well. They hold charge for a very long time too. They were exactly what I was looking for, and fit very comfortably too! Also a great deal compared to other similar headphones on the market. I'd definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great look, great sound for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this look and the features but the microphone is terrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you're not happy with the microphone performance, Lawrence! Our support team is happy to troubleshoot such issues and can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    A Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable headphones I love the immersive audio feature. The noise cancelling from Bose has always been top notch. Have had no problems with connection and the Bose app takes care of the updates and other features. Battery life is nearly all day. I’ve owned many Bose products and have been very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones. The sound quality is super nice and they are extremely comfortable on my head and ears. They charge very quickly and the charge lasts for a very long time. The only con is the leakage is pretty noticeable but that just means everyone around will be able to enjoy my great taste in music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For me, Bose always delivers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is consistently high quality and I really value the noise cancellation aspect of these headphones; it really makes for an immersive sound. They are also just the right weight for me, and I find I don’t get ear fatigue from the over-ear build of these headphones. Again, Bose always delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say noise cancelling is excellent. But what stands out is its comfort that makes me want to use them

    I would recommend this to a friend