Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3505 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,505 reviews
  • Rated 3 out of 5 stars

    Not good mic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're generally happy with the headphones.

      Regarding the background noise during phone calls when plugged in, thank you for pointing that out. We understand how important clear call quality is, and we’d be happy to help you explore possible adjustments that might improve the experience. Here's a troubleshooting guide that can help you: http://bose.life/4fZ5k2m

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love it…. I carry this my bose everywhere.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Excellent headphone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother in-law as a birthday gift and he's enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else, but she really likes it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LIKED IT. AS EXPECTED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected at the price.,It is not as easy to hook up as I would like....My family are more tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good sound quality, but bad connection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is solid and microphone is decent. Unfortunately the bluetooth signal isn't consistent and will drop audio randomly (I have an iPhone 13 Pro and it continues to have issues)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Happy to hear that you're liking the audio quality and microphone features of your earbuds. We are sorry that you are having a hard time keeping connected, try our troubleshooting guide here - https://bit.ly/3NJ6MsM
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    You cant beat the best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I forget I’m wearing them at times, and the aware feature is arguably better than Apple’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these after returning the Sony and these are just as bad. I love the color

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi NashaundaW, thank you for sharing your feedback with us. We’re glad you enjoyed the color, and we truly value your input. If you need any other assistance to help improve your listening experience, please feel free to reach out to us through this link: http://bose.life/globalsupport
      We’ll be happy to help.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. They were a gift for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Loud crackling/static sound in headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for extended air travel. The sound quality is as expected from a Bose product. Unfortunately, on two separate occasions, while in flight, the headphones put out a deafening crackling noise that seemed to sync with the engine power fluctuations of the plane. I literally ripped them off my ears due to the incredibly loud crackling in the headset.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the Bose sound, Craig! If your QuietComfort Headphones are making a loud noise during flights, this is normal. Excessively noisy environments, e.g. planes taking off, can overwhelm the external mics, causing the headphones to crackle or distort. This can happen in both Quiet and Aware mode. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price would buy again easy purchase picked up curbside transaction

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Someone missed this one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was nice until i got on a plane. Every take off and landing resulted in loud cracks in the ear

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mia,

      I am sorry to hear that you have decided to return your QuietComfort Headphones.

      Excessively noisy environments such as airplanes taking off can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
      So, if you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises. For example if you are flying choosing a seat further away from the engines will reduce this effect.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Smoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 pairs for my wife and I for a recent trip! They’re great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. A little heavy. Can connect to iPhone easily. Bought it with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Only complain is that they are a little loose but they work perfectly fine with the sweat.

    I would recommend this to a friend