Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$340.61
Save $18.39
Comp. Value: $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3436 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,435 reviews
  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphones, not issues at all, quality of the speaker very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint, best brand for music lover like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and great listening and very easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too tight causing headache and making my ears swea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods. Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These work very well by the way though

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use by the way though works great on my samsung galaxy a9+ tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my son and at the cheapest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones around

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone we longed for, the compact design & smaller fit in the box size is big plus when travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great product, when you able to buy it in a sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose have always worked for me. Like the color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service by Best Buy to fulfill the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied with my purchase. Bose always delivers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thoroughly enjoying the bose headphones. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement headphones are great. Received them because the QC45 broke and Best Buy sent these to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for mi novio. He loves them. A definite upgrade to his Bose. All the features with great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually use ear buds sound quality wasn’t there and wasn’t loud enough for me. For $200 I expected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear that the QuietComfort Headphones' volume and audio quality didn't quite match your expectations. These headphones are capable of supplying more than enough volume, so make sure your mobile device's volume (if it has its own separate volume) is turned up sufficiently. As for audio quality, don't forget to use the Equalizer in the Bose app to tweak the audio settings (bass, mids and treble) to your liking. Just head to the product home screen in the Bose app, and then tap on the "EQ" shortcut button. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product and Testing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad mic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mustafa, thank you for sharing your concern. Our Noise Cancelling Headphones are designed to effectively reduce most background noise during phone calls, providing a smooth and clear conversation experience. However, please keep in mind that some external factors may still cause certain background sounds to be transmitted.

      To help resolve this issue, you can follow the troubleshooting steps outlined in this link: http://bose.life/4oUpBtU

      Please feel free to send us a direct message at https://bose.life/48EXztC if you need further assistance. We're here to help!

      Klariss - Bose Customer Support. bose