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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3604 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,604 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling but, when on a call they can hear all the background noise.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback!
      We’re glad to hear you’re enjoying the noise-canceling feature. Regarding your concern about background noise being heard during calls, we understand how that can be frustrating. While the headphones are designed to cancel the noise for the listener, the microphone may still pick up surrounding sounds during calls.

      To help improve call quality, we recommend the following: https://support.bose.com/s/article/quietcomfort-headphones-microphone-picks-up-sound-quietly-or-poorly?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Not for the Workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Just not the best for the gym. Needed something that wouldn’t move so freely. Seen others with them but didn’t workout for my workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones for this price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for this price point. Wpuld definitely recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They slip off my head though, so I don’t run or jump with them or lean my head forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, love Bose. Will always the Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Noise canceling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Canceling feature is quite subtle and non affective. comfort and the sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BarryK, thank you for sharing your feedback. We’re glad to hear you enjoy the comfort and sound quality of the headphones. We understand your concern about the noise‑cancelling feature. The QuietComfort Headphones’ noise cancellation can be adjusted to your preference through the Bose app. Please also check your settings in the app to ensure you are in “Quiet” mode rather than “Aware” mode. In “Aware” mode, the external microphones feed outside sounds into the headset, which can make other noises or the noise floor seem louder.

      To help you further, you can check out this helpful guide: https://bose.life/4sCQPqC

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Headphones !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it!! She can’t stop using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for air travel!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best noise reduction product for air travel. Drowns out all outside noise. If needed, quiet awareness mode allows music enjoyment with the added comfort of safety in your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Headphones. Not as good as Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I see the name Bose, I associate it with prestige. The best out there, and they are. It’s just that the sound quality and noise cancellation does not beat Sony’s. Not by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Open box was worth the money saved!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I wouldn’t get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was really no noise canceling function in these headphones, they have good sound but a $20 headphone also has good sound and better connectivity.connecting to my phone was not hard but connecting through my phone to use the app was difficult the headphones do feel light but also very delicate like in an instant they could break I did like the hard case that comes with it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We appreciate you sharing your experience with your Bose QuietComfort Headphones. They’re designed to offer legendary noise cancellation, high‑fidelity audio, lightweight comfort, and up to 24 hours of battery life, along with customizable listening modes through the Bose app.

      We’re sorry to hear the noise cancelling, connectivity, and build concerns didn’t meet your expectations, we understand how frustrating that can be. We want to make this right and help you resolve your concern.

      To help resolve these issues, please try the official troubleshooting steps here: https://bose.life/3LUuIvm

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased, going to get a set for my son as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones were recommended by a friend. They are comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset for traveling. The noise cancellation works great on a plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Previous version was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort headphones before and the sound quality was much better (louder and clearer). The headphones are nice, I just wish the sound was a little louder

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you don't find the QuietComfort Headphones to be loud enough, Benaisa. While we would advise general caution when it comes to excessive volumes, what you can do is make sure the volume on your mobile device (if separate) is turned up sufficiently. It would also be worth pairing a different Bluetooth device to your headphones, to compare the performance there. For any further questions or issues, our support team will be happy to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones just the huge sticker they put on the headohime case left residue that was really hard to get off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE, Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and most of their products. Always surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entrepreneur

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Bose sound system. The sound control using the app is new compared to 15 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose head over ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but not comfortable around my ears or over my head.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Runner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son frist time trying this product , he loves them would not trade them for other products

    I would recommend this to a friend