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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3606 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,606 reviews
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my adult daughter. She is very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good purchase. Bought as a Christmas present and my girlfriend loves them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, maybe i’m spoiled by my air pod pro’s. But I was expecting serious better sound. They are a little tight on my head. Sound is good, but not amazing. I have a little bose speaker 10+ years ago that has amazing sound so I trusted the brand. My mistake, should have tried out all the options.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great that you've been enjoying Bose products for many years. You can customize the sound for the headphones through the EQ settings, you can find a guide on our website on how to adjust them here: https://bose.life/3CEVJyd
      We'd be happy to help with adjusting the EQ settings, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, noise cancelling is also good, however your music can be heard around you. Even at a medium sound level. Only thing I dislike about them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex, Glad you are enjoying the sound and the noise cancelling of your Bose Quiet Comfort Headphones.

      If you are getting the sound bleeding out from your headphones make sure your ear cushions are nice and secure, and that they are making a nice seal around your ears.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay but could be better base on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the feel of the headphones weren’t that great they feel like cheap plastic headphones

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked the sound quality of your QuietComfort Headphones, Kimberly! The headphones' build quality is designed to make them durable, however we do of course recommend taking good care of the headphones, to prevent accidental damage. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to try them, yet, but Bose never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box = Great Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Always great value with Best Buy open box items.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound was great but they were too big for my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only my fiancee likes..bose..the store sales guy was ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They work poorly as wireless headphones for a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a pair of wireless headphones for my computer. I thought Bose was a great brand because of past experience. I will be returning these after the first day of use. They lose connection intermittedly and the sound just cuts out whenever you move your head the wrong way or there is some sort of signal messing with the BT. Yeah, you can run them wired but I already have wired headphones. I wanted a good pair of WIRELESS headphones. These sound decent but the connectivity issue is a deal breaker. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with your QuietComfort Headphones.

      I am sorry to hear that you are not fully happy with your headphones because of connectivity issues. I would recommend resetting the headphones as it can often helps fix internal errors or connectivity issues. You will find the steps here: https://bose.life/3NnB0kt

      If you have any questions or need assistance, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Pleased :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones have become a staple to my day to day study and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them, so I guess they’re good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good customer service. Happy with the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tight fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of headpones. onlt issue is they fit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my boyfriend and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose HEAD PHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the money. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a pair of these for a couple years. Well worth the wait!

    I would recommend this to a friend