Customer Ratings & Reviews
- Model:
- 882826-0050
- SKU:
- 11391101
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Not the same level of quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than one year the left ear bud makes like a screeching sound with each bass hit other wise the sound and noise canceling was great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jamie,
I am sorry to hear that your QuietComfort Ultra Earbuds are not performing well after less than a year.
If you are still experiencing the described issue, please perform a full reset: https://bose.life/460LTkN
If you need further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Garbage, do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Any speaker or headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
If the earbuds aren't quite fitting or staying in we suggest taking a look at the alternative fit kit https://bose.life/47OSdLv
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and he apparently loves them. He was nothing but good things to say about them
I would recommend this to a friendOnline order
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online with fantastic. To you and very convenient pick up at the store
I would recommend this to a friendLong time Bose buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone Bose for a long time, but not anymore. I’ve owned two of these (returned the first one for another). Both of them frequently glitch, as if they are trying to switch between stereo and mono, which is a disappointment. It also seems like the earbuds sometimes have difficulty maintaining contact with the charging pins. I’ll use them after they’ve been plugged in only to see that one of them has 0% life. Could not be more disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ryan, I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds! If the connection/audio isn't consistent, try rebooting your mobile device, and also try the earbuds with a different device to compare performance. However, if the earbuds are not charging correctly on the case pins, our support team would like to take a closer look. Feel free to get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Elizabeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime its always a good investment on Bose electronic items. I am totally happy with this buy.
I would recommend this to a friendgreat earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ear buds that my mom wanted her own. so bought her some lol
I would recommend this to a friendSad state for quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This being a recent product from Bose I expected sublime excellence in sound and overall product quality. Yet again...Just another disappointment. At max volume during phone calls, voices would come across as a whisper. Then I would have people tell me that I'm echoing in their phone. The device would disconnect when switching applications and not work as headphones when needed most. The app that drives the headphones is a failure at best. The adaptive eq resulted in no difference in sound when adjusted.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Ultra Earbuds. The problems you've described here - the quiet voices, echoing mic quality and app issues - are certainly not normal. Your local customer support team would like to go through these with you, to see what solution can be provided to you here. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si happy, aleayyBest Buy, Best price, Quality, Bose for me for years and years, thanks Best Buy!
I would recommend this to a friendNot a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality good but they suck they disconnect quick then takes long to reconnect to your phone. Too much money for the quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear you feel the sound quality is good on these earbuds. These earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 metres) Follow the steps here to ensure https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bujjAAA&language=en_US you get the best connection.
Thanks
Matt - Bose Customer Service
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they switch up the ear bud sizers. Doing the sports test today.
I would recommend this to a friendGreat for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, I had earphones before this but nothing like this ones.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.
I would recommend this to a friendBest Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendThe Best aBoom ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh when my son listened to these he almost lost it he couldn't contain himself he loved love them
I would recommend this to a friendBose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Questionable build quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.
No, I would not recommend this to a friendNot worth the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a while, but a lot… I mean A LOT of connection issues (iPhone) and randomly the sound goes low on one earbud and normal on the other. Call audio sucks, but other than that ok.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ErikaT, Im glad you enjoyed the QuietComfort Ultra earbuds.
If you are having connection and syncing issues with the earbuds you can try this to resolve these by
Placing both earbuds into the charging case while keeping the lid open. The earbud status light will illuminate when the earbuds are inserted into the case, close the lid on the case.
When the status light on the front of the case stops flashing, open the lid, remove just the right earbud, and place it into your right ear and you should hear the welcome tone.
Place the left earbud in your ear. You should hear the welcome tone and can continue using your product.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
