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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2494 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,494 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Would Recommend.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after my dog chewed up my AirPod Pro’s. I am quite pleased with the overall sound and noise cancellation is exceptional and even surpasses the quality of the AirPod Pro Max (I also own) . The only issue, is every so often they disconnect, but 9/10 times there are no connectivity issues. They are worth every dollar, and I’d purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    They're aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same issues some mention, as far as Bluetooth connectivity sometimes but its usually corrected after I reboot my phone or don't go way too far away from it. Other than that it is super sensitive about pausing media and I've found it to be a pain to then resume without answering my phone but I found it mostly not that big a deal, definitely great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Why Didn't I Buy These Sooner?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is comfortable. They don't fall out and they don't make my ears hurt. I can wear them for hours without any problems. The noise cancellation is incredible. I have tried so many other brands and have always been disappointed. These definitely exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so incredibly comfortable. I have very sensitive ears and ive tried so many different earbuds, and these are by far the most comfortable. They are also very secure and come with 9 dofferent ways to adjust the fit so its perfect for you! Of course the sounds is also incredible and the bose app is actually amazing and well designed offering way more customization than airpods. going to be buying a couple pairs as gifts for sure, everyone should have these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound, but the usual big $ and bad bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound, but I lost these somehow and I can't say I miss them. I really like Bose products even though I'm not supposed to since I'm a professional sound mixer with a studio in Hollywood. I use Bose as my creative listening casual headphones, not for work since they are bumped in certain freqs. The connectivity is pretty bad with iPHones so they're just not worth the $ that I paid for them. Buy something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good for music not for talking on the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound pretty great for music and watching videos, but when it comes to talking on the phone I get lots of bad feedback from the other side. Everyone says they can hear things that are really far away or not very loud on my end. Just driving in the car and talking on the phone people say the air conditioning blowing sounds like glass shattering. Unfortunately as much as I wanted to love these headphones as a Bose fan, not being able to use them when I'm on the phone is a deal breaker. I've never had connectivity issues with these and the battery life is really good especially in conjunction with the case itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 3 out of 5 stars

    Great sound when it works..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, glitchy software. This sounds great when it works, excellent noise cancellation and I love the new immersion mode. Very stylish looking with good battery life although th case feels a bit flimsy. My biggest issue is the software, it keeps loosing the connection in the middle of whatever im doing and i have to disc & reconnect the Bluetooth. Happens at least 1-2 per day. Yes all my software is up to date and yes the device is next to me. I also had an older version of these and same thing. I haven't had this issue with other wireless earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andres! I'm happy to hear you've been enjoying the sound and noise cancellation of your QuietComfort Ultra Earbuds, along with one or two new features such as Immersion mode.

      If you're experiencing Bluetooth connection dropouts, and if a firmware update does not resolve these, then this wouldn't seem to be a software issue. Try rebooting your mobile device, and test your earbuds with a second device too, to compare performance. If issues persist, our support team will be happy to assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Really good noise cancelling mic, sound great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound fantastic, coming from Air pod Pro's I can say they're better in the lows but similar overall. Personally they're much more comfortable though. Being able to change the tips and pieces that hold it in your ear is great. I sometimes work in a loud data center type environment and can take a call in there without issue on my end, and have got reports they can not even tell I'm in there, which has not been the case with any other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best product Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I ever have. It stay in the place . Easy to connect . Sounds better and most importantly is help you keep been notified with manage the volume for hearing aid purpose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound, hard to connect at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were really were a great purchase. Great sound and noise cancelling. My only complaint, they tend to drop connection sometimes and then be difficult to reconnect. Pretty rare occurrence but it still seems to happen at the most inopportune times. Otherwise, I love these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ears buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft and high quality device, easy to pair with my iPhone, battery life is great.!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QC Ultra earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best in ear earbuds, sound quality is amazing. Noise isolation is incredible and battery life is great. These earbuds are small enough to sleep with and there’s very comfortable to wear. They come with 3 different sizes for your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose QC headphones deliver exceptional noise-cancellation and crystal-clear sound quality. Comfortable for long listening sessions, they have a robust battery life and intuitive controls. Perfect for both music lovers and frequent travelers seeking peace in noisy environments. Highly recommended for their premium build and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Superior Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superior over my prior Apple and Beats earbuds. A little pricey. Have issues with them falling out of ear while active or eating no matter what size ear cup I install on them. Seems to have issues connecting and disconnecting when using only earbud. Does a great job of removing background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound and amazing noise cancellation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great comfort, amazing noise cancellation and battery life. Only 3 cons is for no multiple device connect, no battery level on case besides 1 led and no wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Comfort and Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of trying out the Bose QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds in Black, and I must say, the comfort they provide is unparalleled. After more than a decade of trying various earbuds, these stand out as the most comfortable, making extended wear a breeze. The noise cancellation capabilities are truly exceptional, creating an immersive experience even in bustling environments. Whether on a plane or in a busy office, the QuietComfort Ultra delivers on its promise to eliminate unwanted ambient noise, enhancing the overall audio experience. However, my only gripe lies with the durability of the case. While the earbuds themselves are well-crafted, the case did not meet my expectations for robustness. I would have preferred a more durable build to ensure longevity, especially considering the premium nature of the product.On the positive side, the accompanying phone app is a standout feature, boasting user-friendly navigation and robust customization options for each ear. This allows for a personalized audio experience, catering to individual preferences. In conclusion, the Bose QuietComfort Ultra True Wireless Earbuds are an excellent product overall. Despite the minor concern about case durability, the unparalleled comfort and exceptional noise cancellation make them a top recommendation for anyone in search of high-quality wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Inconsistent connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, battery, noise cancellation all work great. Connectivity is inconsistent- it’ll work well and then for like a week at a time it will randomly disconnect after about a minute each time. I would say 85% of the time it works and then 15% it disconnects- very annoying but eventually works out

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Talia,

      I am glad to hear that you are happy with the sound quality, noise cancellation and battery life of your QuietComfort Ultra earbuds, but sorry you are sometimes experiencing connectivity issues with them. I would suggest factory resetting the buds in order to clear any internal errors, following these steps: https://bose.life/qcufr

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was amazed at how great these are! I have been looking for something that fits my ears well and has amazing sound. I have found them. I can not express though, ear buds are only as good as what you’re blu toothing them from. From my iPhone and surround sound, they sound amazing!! The battery is better than most as well. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, an amazing product that lasted me around a year before they stopped working (presumably my fault since I play my music really loud). I liked how easily they fit into my ear and didn't fall out easily either. On occasion, I would have problems connecting both buds to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than the Airpods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with it. I got these after one of my Airpods stopped working. The battery lasts longer and I love the noise cancelling feature, works perfectly. It took me a bit to get used to the extra features I didn’t have with the airpods but once I learned I love it! They stay good in place and the sound is awesome!

    I would recommend this to a friend