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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,496 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Great 3 modes especially quiet. And fits ear well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation. My husband works in construction and uses these at work. After about a month, he heard some crackling noises randomly and then they went away— hoping this won’t be a continual issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity/Sound are great. Fit is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    The best upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my AirPod pros. Best thing I’ve done! They stay in my ears. More comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I was proven wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a person to like anything “Buds” but when I am working out I do favor my old school PowerBeatsPro (for the hanging on to my ears) so it’s hard to pull me away from those. However when I came across these and its style I was curious and I have to admit that it’s scary not feeling that loop but also impressed on how good this product grips on my inner ear. So now I alternate by using the PowerBeatsPro when on the treadmill and then take those off, wipe those down clean to then wear these Bose “Buds” when pumping the weights. Sound is good I have to admit. No regrets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, gets the job done. I like the color selection, have to try the blue next

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Terrible white static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of these earbuds are something new. Upon use, it felt like they were going to fall out of my ears. I was going to change the rubber around the outside but then I started to hear a white static. I thought I was going crazy but it turns out, it's the earbuds themselves as I conducted a lot of audio tests. I would put them back in the case and the noise would cease only to resume again 10 minutes later. Did some digging and apparently, this is a persistent issue with these earbuds. The app is also a bit lackluster with a very basic equalizer. I expected a bit more advanced features. The noise cancelling is phenomenal but the constant white noise radiating from these earbuds is a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Crystal, thanks for your review of the QuietComfort Ultra Earbuds! It's good to hear you like the noise cancellation. It may be necessary to try different eartip and stability band combinations, in order to find the perfect fit. Once you have a good fit, the earbuds will sit comfortably and securely. As for the "white noise" you're hearing, a certain noise floor is normal in earbuds with active electronics. It should not be audible when you're listening to your music. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Best noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling, it doesn’t have a lot of volume but sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I purchased these after purchasing a faulty pair of Sony xm5 buds. Very happy with sound quality, noise cancelation and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds with great noise canceling and sound. Great battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose white earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity overall. Phone calls were great as well. I think it lacked in the amount of time they lasted. It was no where near the amount listed, possibly the batteries only lasted half of what was displayed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback. We’re delighted to hear you enjoyed the sound quality and clarity of your product, and that phone calls worked well for you. We understand how disappointing it can be when the battery life doesn’t meet expectations, and we’d like to help you get the best performance possible.

      Battery performance can vary depending on usage, settings, and environment. Typically, you can expect up to 6 hours of playtime with Immersive Audio off and around 4 hours with Immersive Audio on.

      To help improve battery performance, our support guide provides tips on maintaining battery health, following best charging practices, and keeping your software updated, all of which can extend longevity. You can view the guide here: https://bose.life/40kPRmg

      We hope these suggestions help you get the most out of your earbuds and enjoy them even more.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity overall. Phone calls were great as well. I think it lacked in the amount of time they lasted. It was no where near the amount listed, possibly the batteries only lasted half of what was displayed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is excellent, but it can feel a bit jarring when there’s a sudden loud sound—like a bang—as it cuts through the quiet more sharply.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Delightful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, comfortable, noise canceling is spot on. Sound is delightful. At this point no negatives. Even got them on sale during black Friday event!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose fittings are okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy and a grapevine just not best for the consideration of different size ears. Luckily mine fit perfectly, but as I’ve heard is the reason why they returned is because they aren’t too adjustable towards different ears just one specific ear size, even though they include different size earpieces, but as well as you know, Bose focuses more instead of songs it is really good at clarifying and insulating the same noise and sound into a better listening experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great audio wise , lots of connection issues though.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pay attention

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, but you need to be careful if you are using them to workout because they are not sweat proof. That is my only complaint about them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sound great and very comfortable I use them every single day at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Black Friday Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are truly noise canceling! I bought as these as a Christmas gift for my husband, and he has really enjoyed them. He had me try them out. The sound quality is great, phone calls are clear, I can confirm his voice comes through great without a lot of the extra noise you usually get through ear buds. Now I want a pair of my own.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves these earbuds. He says they are so comfortable and completely block back ground noise.

    I would recommend this to a friend