Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 10890341
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the product's excellent sound quality, comfort, and perfect fit. They also appreciate its fantastic battery life and nice design. However, some customers have reported experiencing connectivity issues and low volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Bose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Cons mentioned:Connectivity
Not worth the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a while, but a lot… I mean A LOT of connection issues (iPhone) and randomly the sound goes low on one earbud and normal on the other. Call audio sucks, but other than that ok.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ErikaT, Im glad you enjoyed the QuietComfort Ultra earbuds.
If you are having connection and syncing issues with the earbuds you can try this to resolve these by
Placing both earbuds into the charging case while keeping the lid open. The earbud status light will illuminate when the earbuds are inserted into the case, close the lid on the case.
When the status light on the front of the case stops flashing, open the lid, remove just the right earbud, and place it into your right ear and you should hear the welcome tone.
Place the left earbud in your ear. You should hear the welcome tone and can continue using your product.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Read
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! Only thing though is when you’re talking on the phone with the buds it picks up all audio in background
I would recommend this to a friendBest Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendSound Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having an issue with the sound in the left earbud. It’s not very clear in sound.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, and thank you for your review.
I am sorry to hear you are having issues with your left earbuds' audio, so we can assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Mind blowing ear device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Bose since long time and found the awesome earbuds which gives me full of energy.
I would recommend this to a friendGreat for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, I had earphones before this but nothing like this ones.
I would recommend this to a friendEarbud breaks months after warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds really sounded great until a year later, the left earbud made a loud pop and stopped working. The pricing is absurd knowing that these lasted a year. I wouldn't get these for long term
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anderson, this is definitely not the experience we want you to have with our Bose QuietComfort Ultra Earbuds. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you.
You may go to: https://bose.life/48EXztC
Klariss – Bose Customer Support
- Pros mentioned:Sound quality
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were good for almost two months. All of a sudden they won’t charge anymore. Good ANC and quality sound but very unreliable. This was my 2nd try with these earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, terribly disappointed to learn that your buds are no longer charging. I'd encourage you to check the charging case and the buds to ensure the contact points are free of debris/damage/corrosion. I'd also suggest trying a different USB cable and charger to see if that helps. Still not charging? Please get in touch with our team for further support https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Good but not for running or gym.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for the gym as they fall out and crackle.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you sharing your experience. While the sound quality is a highlight, it’s disappointing to hear that these earbuds not a good fit for you during gym workouts. A secure fit is crucial for active use, and we recommend trying a different combination of ear tips and stability bands to improve the fit. If you would like further assistance, you can reach out to our support teams.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Bose headphones quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support
Great fit and sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fast delivery good price Very happy would recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound, TERRIBLE connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds sound GREAT when they’re working right, but the connection issues from other reviews is right. Not sure about with Android, but with iPhone, they cut in and out like crazy. I stopped using them and went back to my first generation AirPod Pros. I tried everything Bose website recommended for the connection issue and it didn’t help at all. They still do it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the connection issues you've been experiencing with your earbuds. We understand how frustrating it can be when a product doesn't work as expected. If you haven't yet, please reach out to our team in order to receive further support. You can do so by using this link here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Arturo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. I highly recommend this brand. They work fabulous.
I would recommend this to a friendLeft one slips out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left one slips out everyonce and a while. Realized like them tho. Use them whil working and working out
I would recommend this to a friendExcellent NC Earebuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great upgrade from the previous earbuds... Like the case better with the original though
I would recommend this to a friendOne of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only hard to remove with big hands, make sure to place properly in the case or will not charge
I would recommend this to a friend- Pros mentioned:Sound quality
would not recomend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People on the other end hate the sound. Having to switch back over to my phone all the time. Not worth the money. On a positive note, sound is good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're sorry to hear that you've been experiencing issues with the sound quality during calls. This is certainly not the experience we want you to have with our product. We recommend trying the troubleshooting steps available at: https://bose.life/3V0c0ES.In case the issue persists, please reach out to our customer support team for further assistance. We appreciate your feedback and apologize for any inconvenience this has caused.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support