Customer Ratings & Reviews
- Model:
- 873973-1100
- SKU:
- 6517621
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality, ease of use, and impressive bass of the Smart Soundbar 600 with Dolby Atmos and Voice Assistant. Many appreciate its convenient size and straightforward setup process, although some experienced connectivity issues and found the price to be somewhat high. The user experience with the app and remote control also received mixed feedback. While some praised the sleek design, others found the remote control less intuitive and the app somewhat problematic.
This summary was generated by AI based on customer reviews.
Husbands Christmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't sound as great as I would have thought being a BOSE. You must turn it up to 40 for it to be loud.
I would recommend this to a friend- Pros mentioned:Sound quality
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound-bar is a perfect side and sound original. Also, I like this products because they work with Alexa.
I would recommend this to a friend Jrod
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought Bose was top of the line,but at for soundbar it stinks
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing any issues with your Soundbar 600, please contact our technical support team who will be more than happy to assist you further. bose.life/3rykPZR.
Liam - Bose Customer support
Popping, cracking, crackling sounds.... AWFUL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try the Bose 600 sounder, but after connecting it to a brand new LG C2 OLED TV, the popping an cracking sound started! Just like so many are saying online, they have the same issue. I've spent hours with Bose tech support trying to solve to no avail. Also, the Amber light is constantly pulsing, goes away for a few hours and comes back daily. I've tried new HDMI Cables and every other tip from Reddit users. At least I'm not alone with all these issue. Like Bose tech support told me, when I'm back from vacation I might just need to return it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Alex,
I'm surprised you're having audio issues when using the Soundbar. While I understand you're looking to return the Soundbar we have steps here https://bose.life/3VLoQ76 that can help. I'd also recommend trying the Soundbar with another TV to see if it happens on a second TV.
You can double check what the LED light is telling you from the guide here https://bose.life/3FnIEIo as this can help.
You can also contact us (https://bose.life/38DNELy) for support if you need it.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Works very effectively
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Added the Bose sub for some bass. Sounds great, easy to connect TV via Bluetooth.
I would recommend this to a friend Disappointed in Bose/do not recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this sound bar in December, and have had issues with it ever since. The sound goes off for a period of time. At one time you could change the channel and go back and it’s back on. Now, it goes off and on, but doesn’t always come back on. Right now it’s been off for 40 minutes. The first time we called Bose, they did troubleshoot, but no help. We missed the return day to Best Buy by 2 weeks. Bose finally said they could try to repair, but no assurance at this time on how long it might take. It’s just a shame that you spend nearly $500 for the name Bose, and it takes this long to try to get the problem resolved… which has not been resolved as of yet.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, our technical support teams will be more than happy to assist you further with checking repair status, further troubleshooting assistance and more.
If you are using a HDMI cable with your soundbar, I would recommend checking that the TV has CEC settings enabled, and to also check the Bose Music app to adjust the HDMI audio settings: https://bose.life/3Uj0HXS. I would recommend using Options 2 and 4 for audio related issues.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Full of bugs. Total mess. Can't even use eARC.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio, but insanely buggy. When using eARC, there are all sorts of handshake problems with my LG OLED. Sometimes the audio is muted. Sometimes it plays. Anytime you use an app to watch something, there is 3 seconds of silence before the soundbar catches up. Other times the audio plays with popping or clicking in the background. Can only be fixed by using optical vs HDMI. Very very frustrating experience. The Bose support team is full of people that say to restart the unit, reconnect wifi and do the most basic things to fix it. Too bad they don't have any real fixes. The app is terrible too. Even setting it up, their support links take you to error 404 webpages. This unit also causes some sort of wifi interference. If it was near my 2022 apple tv, it would cause it to lose wifi. Any time I unplugged the soundbar, I watched WiFi return to my apple tv. I wish it was just me, but too many others are reporting more of the same.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Doug.
Thank you for your post. Sorry to hear that you are having difficulty with your Soundbar 600. It is recommended that you turn off your TV speakers and use only your Bose speakers to avoid the poor or delayed sound. Open the TV menu and look for audio settings where there is typically an option to disable the internal TV speakers. Also, please make sure that the audio delay setting in the Bose Music app is set to 0. https://bose.life/3Er6aUc. Another thing to check is the HDMI CEC settings. https://bose.life/3ErVhlh. If you need further assistance, please reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Mr.Halvorson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't put less than a 0. Notified that the return was received on 6/15 and received my refund notice on 7/31. Now I have to wait for the bank to deposit it, which will add more days. Called on 7/14 and told there was nothing I can do about it and the highest level I could talk to was a supervisor. Promised it will be done is 10 business days; promise not realized. Very Very disappointing from a LONG time customer! who has spent a lot of money at Best Buy. Will have to look at other competitors.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brian, thanks for your review. I'm very sorry to hear that your Smart Soundbar 600 refund has been taking a long time to come through. If you returned the soundbar to BestBuy, please continue to contact their customer support team for assistance. If, however, you returned your soundbar to Bose, please contact our support team again so we can check the latest for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Love this soundbasr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup and provides excellent sound quality. Alexa integration is a bonus.
I would recommend this to a friend - Pros mentioned:Bass
great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this has really nice bass to it and very easy to use once you get the hang of it
I would recommend this to a friend - Pros mentioned:Sound quality
Bose sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and sound is awesome. What a difference when watching tv overall.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Washington
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally excited with the Bose system,sound and effect so supreme!!! Thank you
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound and quality. What an major addition to my Bose collection.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the sound of the thing, I’m very happy about this purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Exceptional!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Sounds for this Sound Bar! It is perfect for a small room!
I would recommend this to a friend - Cons mentioned:App
Not plug and play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have set up multiple sound bars and could not get this thing to work. The app is buggy and kept reconnecting over and over without really setting up. My Sonos was plug and play and with clear cut instructions. No recommendation from me!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. It is surprising to hear your soundbar was disconnecting. It sounds like you may be experiencing interference. I would recommend making sure your router is at least 5ft from your soundbar to eliminate any potential interference from the router. If you continue need further assistance, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Open box was clearly not inspected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the “excellent” rated open box item I received was most definitely NOT in excellent condition. It was missing a cable, had no battery in the remote, and wouldn’t turn on. Very disappointed, as the item was also offered in new condition when I ordered the open box, but now is not available at all online or in stores.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Bose sound bar and the sub woofer, the sound is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Value for money Bose soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent surround sound with amazing bass and super clarity sound
I would recommend this to a friend - Pros mentioned:Ease of use
Bose 600 soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bose 600 soundbar is a great product. Easy to install & use.
I would recommend this to a friend