Customer Ratings & Reviews
- Model:
- 863350-1200
- SKU:
- 6470265
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.
This summary was generated by AI based on customer reviews.
Poor software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flakey software, constantly disconnects and is annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having connectivity issues with your Soundbar 900.
I would suggest you to factory reset the soundbar, following these steps: https://bose.life/3Fqwocz
For further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Constant issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this thing so much. Constantly disconnecting and not playing sound through the HDMI arc connection.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your Smart Soundbar 900 is disconnecting and not playing audio smoothly! Performing a reset of the soundbar may help; if it doesn't, our support team will be happy to assist you. Regards, Fiona M. - Bose Customer Support