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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,124 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Outstanding Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and excellent Bose sound. Love the speakers on the top of soundbar which bounces sound off the ceiling. Love the 5.1 sound with my old series 300 wireless subwoofer and two rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This beat the Arc hands down!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is on the Sonos bandwagon but I've lived with both systems and the 900 is decidedly better. I think the Arc exaggerates the highs and the bass to give the illusion of a fuller soundstage but it comes across as tiny up high and muddy down low. Whereas the 900, 700, and and surrounds put the mix in the intended positions accurately all around the room. The bass is punchy and accurate. Sound is subjective so demo them both because you might have a different opinion. I have lived with the full Sonos Arc system when I stayed at my friend's house in Palm Beach and I have lived with the full 900 system in my home for a month now. To me it's a clear win for the 900

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exellent product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I give 5 star to this soundbar is b/c 5 years ago I just to be only speaker products JBL, Beats and random speaker. So i went to Best Buy store to try something new on TV stereo speaker or bluethoon option. One of the best buy employer told me about this soundbar 600 he told me try otherwise you can return the product. I keep the bar because the softwar update and easy to use from the app and now i have the soundbar 900 I’m Very happy with this soundbar and with the app so my friend ask me about TV out-sound and I told him. Man try the soundbar bose you don’t like you can return the product to best buy now he happy and I’m happy too. SoundBar Bose 100% recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound bar. A bit expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is reasonably easy to set up and the sound is simply amazing. Bose products have always performed well for me and this product is no exception. For anyone looking for deep, rich base and clear sounds on voice this is the bar for you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A stand alone home theater experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the record this is a review of the soundbar only. I haven't got the subwoofer or rear speakers yet. To this point I've only ever had inexpensive soundbars so this was a splurge and I can honestly say I was blown away. Just the soundbar alone sounds amazing. No, the bass isn't going to rattle your room but I'm astonished how good it sounds. I plan to complete the set at some point but this sounds so good I'm in no hurry. Highly recommend, especially when it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great sound Bar with Dolby Atmos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a sound bar with Dolby Atmos. Did much research and after reading many reviews went with the Bose 900. Paired up with the Bass module 700 and surround speakers it rattles the windows. No disappointment here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose sound bar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar on the market. I’ve owned a couple of other brand sound bar and this one is superior. Easy to set up and get the movie theater experience in my own living room.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Rich and well-balanced sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad when Bose came out with the 900 to support Dolby Atmos. The sound is so rich and well-balanced. It completely transformed our movie experience at home and I would recommend it to more buyers!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best standalone Atmos soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar even without add-on speakers, 3D effect and great musicality. Coupled with almost the smallest surround speakers in the market (Surround 700) and Base Module 700, the system is out of this world with balanced sound and really deep bass.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best in class on ouns systems!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose has been the best in sound & kudos to their intelligence in this soundbar. Easy set up and connection to my devices was quick and simple with premium sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and setup very user friendly. Wanted another soundbar but it would not fit my setup so chose Bose 900 based on reviews from various sources. This soundbar did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    If you’re thinking about buying it, just do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and build quality. It truly sounds like you’re surrounded by speakers. The sound bars bass is pretty good on its own, but I also got the Bose Bass Module 700 (subwoofer) to pair with it. It feels like it shakes the room.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar. Sound is full and fills the room. Bose app makes sound adjustments fairly easy. The Dolby Atmos really does enhance the listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Powerful, sleek soundbar that outperforms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and easy setup with eARC support. TV recognized it right away, I did the dolby atmos testing that the sound bar comes with to make the sound fit your exact surroundings to delivery you the best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Super impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the cinmate 120 to the 900 wow was blown away with the sound quality. The dialog was super clear bass was great even without a bass module the bose app was easy to set up. super impressive for a stand alone sound bar...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome soundbar! Sound is crystal clear! Paired with the sub and surrounds, its a great system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar, optional sub not needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being my first soundbar, I don't really have anything to compare it to. Stopped into the store, listened to different brands that had displays set up in the store. Thought this one sounded the best. I bought it. I'm happy with it. Personally I think the soundbar does not need the optional sub woofer add-on as it suits my needs just fine. The manual setup for the spatial sound (I think that's what it's called), or whatever fine tunes the soundbar to the room and where you sit in said room is a bit weird, bordering on annoying. But it's quick, just have to repeat the process five times, so have fun with that. I know some of you try-hard audiophiles out there are pulling your hair out at my statement about the sub being optional. Deal with it neckbeards.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy interface with TV. Heard the sound of a train go from left to right during a show providing a movie theater experience. Love the design and how it just sits on the cabinet but delivers great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but flawed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this sound bar but it constantly loses connection requiring a restart. The sound quality is fantastic for just a sound bar and the quality it to notch. I always seem to have issues when trying to connect via airplay, it will show its playing but no sound. I either redownload the latest firmware or unplug and plug in again and then it works. Same thing with normal pass through sound, sometimes when you turn the tv on no sound. Turn off tv and back on it will sometimes work but others you have to do the tricks mentioned above.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adam,

      It's great that you're enjoying the sound quality of your soundbar. I'm sorry that you sometimes encounter some issues with audio playing. We greatly appreciate the efforts you continue to make to resolve this.

      When it comes to the TV audio, it would be great to know if you're connected through HDMI or Optical. If HDMI, then you'll benefit from adjusting the CEC settings within the Bose Music app. You can find out how to do that here - https://bose.life/3rhR4IT. Including on and off, there are 8 different settings. As there are many different make and models of TVs, this allows for different communications for the most stable connection.

      Should that not result in a fix for the TV audio, we have some more helpful tips here - https://bose.life/3zcjZlo.

      Regarding the AirPlay audio issue, I'd recommend that you reboot your router. You can normally do this by powering it down for at least 60 seconds.

      If any issues persist, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, sounds wonderful, great clarity and balance. Simple - seamless install with tv. No need for individual remote

    I would recommend this to a friend