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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , easy set up . Definitely recommend getting a bass with it to make the whole experience come to life . Great acoustic by itself . Highly recommend to anyone whom wants to add a punch to any great entertainment experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy with the Bose app, and paring the soundbar to a Sony Bravia TV via the included eARC cable was fairly straightforward. Sound quality is outstanding, especially when paired with the 700-series subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING Bose sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose sound bar rocks. I’ll thought I was buying a sound bar but this is so much more, I never knew what it does until I purchased this Bose 900 sound bar. This thing is a tuner that will replace my existing tuner and saves tons of space under my TV. The sound alone on the sound bar is crisp and clear just like you would. expect speakers to be from Bose. This is also remotely attached to a subwoofer and two other speakers for surround sound. This thing is amazing. I’m glad we invested in this nice piece of sound system. Highly recommended if you are a music buff. I travel and take this thing with me and blow sound up in the hotels and party areas. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Terrific and worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying this soundbar. Awesome sound quality. Experiencing the bass effect and crisp and clear sound quality. Gorgeous 3D effect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Gets the job done right

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker overall you’ll be surprised with the amount of bass that comes from this unit without Any other speaker attached to it I can only imagine if you add the base modular how much nicer it would sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound, great concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundbar 700 speaker system is awesome but not without fault. The approach that bose made to have you build your setup a la cart is great, so you can match you needs without issue. Having the surrounds and the sub being wireless is also great, so you are not limited in where you put the speakers in your decor. the adaptiq room tuning is fantasic as the sytem will be tuned for your specific room and speaker placement. The short comings is the inability to add more than 2 rear surround and 2 subs at time of writing - for an atmos system several more speakers would be great to fill out the “3D” space. The other issue is my subs do drop when connected wirelessly and had to be connected wired so the sound is not jarring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great sound, wish it would work all the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is phenomenal! It does a great job of mimicking a full surround sound system, but for some reason it keeps failing to play - literally just won’t make a sound even though it’s turned on the app says it’s working. We have to unplug it to get it to start working again. It seems to happen about every 3 days. So annoying! It’d be 5 stars if it weren’t for that problem. Pros: great sound, slim profile (esp compared with the Sonos Arc), ability to add on extra speakers down the road, Alexa compatibility. Cons: high price, issue with functionality

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we are glad you're loving your Soundbar 900 and its great sound and features. Sorry you're having some issues with the audio not playing. We'd love to get this investigated and resolved for you. Please reach out to your local Bose product support team for assistance.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Bose soundbar 900

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but software is underwhelming and connection to subwoofer requires wired connection to avoid delay and cracking. Speaker volume needs to be installed to loud in order to truly appreciate experience which is annoying when you just want a little calm. Would've expected a better all around speaker experience from Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Cherise,

      It's great to hear you were impressed by the sound quality, but I'm sorry to hear you've had issues with crackling/delay using a subwoofer. This shouldn't be happening, but crackling is generally attributed to when there is a nearby source of interference. This can be an internet router, for example. To prevent this from happening, please relocate the subwoofer closer to the soundbar (bass modules/subwoofers are more forgiving in terms of placement as lower frequency sounds travel differently to higher frequency sounds such as those from the soundbar.)

      If you still need help, please don't hesitate to get in touch with our friendly support team via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    High quality soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and pairs nicely with Bose 700 subwoofer. I still want to pick up the surround sound speakers for the full effect. Very easy to unbox, install, and set up in the room for optimal sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but has a glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, especially when one considers how small it is. I highly recommend adding the base module as the soundbar is severely lacking in the lower frequencies, but that will be true of any soundbar. The good news is the sound it produces is clean and clear. You really do get what you pay for. One odd glitch is that if you pause a movie or tv show for too long the sound goes out and the only way to fix it is to turn off the tv and the soundbar for at least 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Finally an Amazing Soundbar setup with great voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally BLOWS away my old JBL 5.1. Started with this and the 500 sub, then added the more cost friendly cube surrounds. WOW WOW WOW. We've struggled so much with voice/conversation and the rollercoaster of up/down of audio. NOT ANY MORE. Extremely happy, Only two minor con. Sometimes between devices timing out (like paused netflix on Nvidia Shield) it can accidentally turn off. The tiny light only shows when it powers on, so you you to restart everything. And secondly there's sometimes a short pause of no audio when you pause and then play. Probably in my LG Nano TV settings, but we'll see. The audio quality blows any minor issues away!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow! Big Bang for you bucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has done it again! Just when you think they are getting long in the tooth, BANG! They surprise you. The 900 is a great sounding bar on its own. Paired with the 700 bass module and wireless surround speakers you have a complete home theater solution only bested by much pricier components systems. Movie playback is where the system truly shines with fantastic a sound stage that immerses you in the story. Calibrate with the adaptIQ and you have sound tailored to you listening environment. I replaced the original 300 which was a great value in its day. I’ve had Bose Products for the past 10 year and nearly walked away because of lack of innovation. The sound bar 900 rumbles in and now I’m once again a dedicated Bose fan. Hope they keep the hits coming!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly larger soundbar. However, it's Bose, which means the sound it's impeccable. It also adjusts itself to your home so you can have the crispiest sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise for Christmas. It's everything I thought it would be. Not too loud where the windows shake but loud enough to feel like I am in a theater and beyond. GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent and sound bar couldn't connect to the app. Called BestBuy team for help and they didn't even try to help. Customer support said that sound bar might not be rested by their team and not checked by the team. It was clearly told that BestBuy will check the product before sending which they never did. I could use it by using Bluetooth but couldn't connect the subwoofer as it is wireless subwoofer.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Raj, I'm very sorry to hear that your Smart Soundbar 900 isn't connecting to the Bose app. Firstly, make sure you're not using a different app, e.g. the Bose Connect app. Also, try resetting your soundbar by unplugging it from power for 5 minutes. If that doesn't help, please contact our support team who will help you set everything up, including the bass module: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but better with the 700 sub. Looks nice it was between this and the sonas sound bar but I didn’t like the rounded shape of the other bar Bose sits nicer looks better than the rounded sonas SB

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose better, Samsung Easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will tell you I love the Bose sound quality. I have had issues with it continuously staying synced to my TV. When it’s worming it is truly an amazing experience. Wishing I would have purchased the Samsung sound system I’m thinking that wouldn’t be dealing with the connectivity issue all the time. But will persistently figure out how to finally solve this problem.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Heath, I'm glad to hear you have enjoyed the Sound Quality of the Smart Soundbar 900!
      one thing to try is adjusting your HDMI and power settings within the Bose Music app, This can help your Soundbar better communicate with your TV.

      If you are still having issues please reach out to our support and we’ll be happy to help look into this further for you https://bose.life/globalsupport Thanks - Jack Bose customer support bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Easy to use and great sound quality you would expect from Bose

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sound bar has great sound and when paired with the subwoofer and rear speakers give fantastic sound and the blue is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband's birthday and he loves it, well we love it. It sounds great and was so easy to set up.

    I would recommend this to a friend