Customer Ratings & Reviews
- Model:
- 863350-1200
- SKU:
- 6470265
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
BOSE 900 Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install even if I had one issue Bose tech support was incredible in helping resolve the problem. The sound quality is best I have ever had. I would highly recommend the sound bar to anyone that wants the highest quality in sound for their personal home entertainment.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bose - Smart Soundbar 900 With Dolby Atmos and VA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An awesome sound, easy to use and easy to hook up.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great and easy to install and the sound in movies is great
I would recommend this to a friend - Pros mentioned:Sound quality
Bose girl for life!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a supported of Bose products. It's my go to brand when it comes to quality sound from the over the ear noise cancelling headphones to the in ear headphones, I could ask for a product with EXCELLENT sound quality. My sister has had this product for quite sometime. I bit the bullet and purchased this during the memorial day sale. I've been eyeing it for a while.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blew me away with the sound from this soundbar and then I added the subwoofer and rear speakers. Awesome!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Speaker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound experience. Easy to set up and clear sound.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite easy to set up. I have a 75'Samsung TV and the speaker fits nicely with the TV and Stand. Great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
So worthy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very slick. Doesn't take space. Love it!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
the bose for ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound system but not the price.!!! sony 900 sound bar and 700 subwoffer
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great sound at with movie theater quality sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds awesome, updating sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Huge upgrade over the Samsung soundbar I purchased back in 2018. My only complaint was that the update process out of the box didn’t work right, and it took me a few hours to be able to update it manually. But now that’s it’s updated, the sound quality is phenomenal.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar so far. Works really great with subwoofer 700.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, easy to setup. Real home theater experience.
I would recommend this to a friend - Pros mentioned:Sound quality
One word, Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want good sound? This is the one. Small but powerful. The app makes it easy to control.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this in our home gym and it works great. Easy to set up and sounds great!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and quality of this speaker is great but the connectivity via HDMI port or Bluetooth is terrible. It constantly disconnects and I’m having to reconnect it like every day. Bose really has gone downhill.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Orlando.
Thank you for posting. We are happy to hear that you love the sound of the soundbar. With your HDMI connection, check the steps here. https://bose.life/48jw3RA. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Compatibility, Price
Never Buying Bose Again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for 10 seconds before it becomes “unavailable” and the tv reverts back to it’s internal speakers. TV is a brand new Sony Bravia. I can switch the sound back to the sound bar but it only runs for the same 10 seconds. Spent all this money and it doesn’t work right out of the box. Absolutely ridiculous. Bose demands a premium price so one would expect more. No tech support from Bose. This piece of junk is going back to the store. Goodbye Bose, good luck with product lole this.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's disappointing to hear you experienced issues with your Soundbar 900. That certainly shouldn't be happening and we're keen to learn why it did this. If this occurred while the TV was connected via an HDMI cable, CEC could be a factor that caused the problem as there can sometimes be incompatibilities between products. This can be resolved using the CEC adjustment settings in our Bose Music app.
If you still have the soundbar, please consider reaching out to us for free technical support. We'd be happy to run through troubleshooting with you. Details can be found here: https://www.bose.com/en_us/contact_us.html
Kind regards,
JJ - Bose Customer Support
- Pros mentioned:Sound quality
So far so good...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this sound bar to go along with the Bass Module 700 and Wireless Surround Speakers. I originally purchased an entire Sonos set up (Arc, Sub and (2) One SL's) but the amount of time I had been waiting on my Arc I finally said forget it and ordered this Bose set up and picked everything up same day. Got everything set up today and it sounds amazing. HIGHLY recommend making sure you do the ADAPTiQ to ensure you are taking advantage of the entire set up.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Love this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the 700 I had. I love the sound quality and super happy it works with the bass
I would recommend this to a friend Issues getting app to stay connected (FIXED)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up for the soundbar was pretty straight forward. However my Bose app refused to stay connected and would tell me the soundbar was "Not Available". I went to the trouble shooting website and none of the suggestions they had worked at all. I then called Bose support and spoke to a very helpful representative and we discovered the problem: If you have highspeed internet at home, chances are you have a 2.4Ghz and a 5Ghz network. The Bose soundbar only works on the 2.4Ghz. It will lose connection after set up, if you are on the 5Ghz network. My router was set up to have only one display name which combined both networks. I had to go into my internet settings and manually change it so that my router output a 2.4Ghz network and a separate 5Ghz network. After this, I connected my phone to the 2.4Ghz network as well as the soundbar and everything has worked excellently since then. I am a little surprised that this information was not even on Bose's website/ user manual and it seems that some of the representatives people are talking to don't even know that that could have been a possible fix. The audio is great.
I would recommend this to a friend