Customer Ratings & Reviews
- Model:
- 863350-1200
- SKU:
- 6470265
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Sound quality
Best Hit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a new great soundbar! I love the new modern design and smartness it provides. The music makes it so much stronger and an amazing movie experience!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Not so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and quality of this speaker is great but the connectivity via HDMI port or Bluetooth is terrible. It constantly disconnects and I’m having to reconnect it like every day. Bose really has gone downhill.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Orlando.
Thank you for posting. We are happy to hear that you love the sound of the soundbar. With your HDMI connection, check the steps here. https://bose.life/48jw3RA. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would be glad to help.
Marvin - Bose Customer Support
- Pros mentioned:Sound quality
Amazing Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My living room is 20 ft height and our Samsung TV not able to deliver the needed sound. Bose soundbar has fantastic sound and it elevated our experience
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Bose 900
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is outstanding. Love the slim design. Sound quality better than the Sonos playbar I replaced. Price was well matched for the product received.
I would recommend this to a friend - Pros mentioned:Dolby atmos, Sound quality
Excellent sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dolby Atmos feature of this sound bar is amazing. Excellent quality of spatial Dolby Atmos technology.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great and easy to install and the sound in movies is great
I would recommend this to a friend - Pros mentioned:Sound quality
Effortless, effective sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds phenomenal, I’ve had the Soundbar 800 and I can’t really notice a huge sound difference. The biggest improvement is that this time around the remote actual works and that the app integration this time is seamless. I tried the soundbar 600 to see if it would be viable but the 900 just has a fuller sound and looks significantly better. I really would recommend both but the 900 looks better under my 65” tv
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
Requires phone app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a slim package. Limited capabilities with remote; Requires a phone app to play with bass/treble
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic product to say the least. Buy it !!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. This is the BEST Bose product I have ever experienced.e and my family do not miss the Theater at all with the Bose 900 soundbar. It’s magical and too good to be true. Playing it with the Bose 500 bass module takes the experience to a whole new level. And if you’d like to go further above and beyond then add a second Bose 500 bass module. Unbeatable sound. Truly immersive. You’ll get glued to the system.
I would recommend this to a friend - Pros mentioned:Dolby atmos
Great sound, flakey Alexa and source switching
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this with the bass module and surroud speakers- THIS is the way to go! Great Dolby Atmos surround, rumbles the room! Love the sound! Alexa integration is flakey- sometime it requires rebooting or resetting the service. Source switching is flakey too, it won't switch to TV source without multiple tries or powering off. Simple features that should work, so that's a pretty big fail, Bose.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey, it's awesome to hear that you're enjoying the sound of your system.
I'm sorry that you're facing some issues with Alexa and source switching. We appreciate that you've been performing reboots/resets. We have some great troubleshooting to assist with Alexa issues that you can find here - https://www.bose.com/en_us/support/articles/HC2375/productCodes/bose_smart_soundbar_900/article.html.
Regarding the source switch issue, it would be great to know if you are commanding this from the remote or the app. So that we can discuss this further, please reach out to our customer support - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Bose girl for life!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a supported of Bose products. It's my go to brand when it comes to quality sound from the over the ear noise cancelling headphones to the in ear headphones, I could ask for a product with EXCELLENT sound quality. My sister has had this product for quite sometime. I bit the bullet and purchased this during the memorial day sale. I've been eyeing it for a while.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
Great sound; bad remote.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound; however, the remote is very difficult to operate and their are no instructions for the remote.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds awesome, updating sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Huge upgrade over the Samsung soundbar I purchased back in 2018. My only complaint was that the update process out of the box didn’t work right, and it took me a few hours to be able to update it manually. But now that’s it’s updated, the sound quality is phenomenal.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes have issues with connections but when playing, sounds amazing.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar so far. Works really great with subwoofer 700.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose never disappoints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such quality sound. It fits perfectly on our mantle and does not look bulky. Bose never disappoints!
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Awesome sound bar !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ar , easy of use and great sound. I like the glass design, beautiful soundbar .
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Price
the bose for ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound system but not the price.!!! sony 900 sound bar and 700 subwoffer
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Sound-Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose - Smart Soundbar 900 With Dolby Atmos and Voice Assistant - Black is one of the best in the home theater sound bars. When you play the sound you will feel like in the actual theater specially when you use the Bose Bass Module 700 wireless. There is no other match to these combinations.
I would recommend this to a friend - Pros mentioned:Sound quality
Stunning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just unbelievable sound from a sound bar. Typical Bose sound. Easy setup and pairing with the matching sub.
I would recommend this to a friend