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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When its working it sounds awesome. I have the 700 sub pair'd with it. This is a replacement from the first 900 bar purchase and its sad to say my nightmare has started all over with this bar as well. At some point after turning the tv and bar off something eventually throws the system of the soundbar out of sync. Communication of your tvs version of hdmi-cec starts conflicting with the 900 and no sound will start to happen. I unplug everything including the tv. Sometimes just unplugging the soundbar can solve it, but in most cases i would need set the bar back to factory and reset up the bar like it was new to fix it only to have to go through that entire process against days later. I had to tell my wife to unplug it and use the tv speakers because of the conflict of the soundbar.I think i may be giving up on this product soon . Its a shame because it sounds really good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      We're happy to see that you love the sound from the speaker. If you have checked the CEC settings on your TV, we would suggest adjusting the CEC settings for the Soundbar https://bose.life/3xOlKqc to adjust for the behavior experiencing. Also testing the Soundbar with another TV where available is also worth trying.

      You can also contact us for further support with the HDMI-CEC connections with the Soundbar.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound... But it has some issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this doing bar for s few weeks, the sound is great, it is everything I expect from Bose, however the bar has frozen and at times does not work at all, the only way to fix it is to unplug it from the wall and restart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best of its kind clarity is great bass it’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!!! My friend said his sounds better but then bought one for his basement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only speaker you’ll ever need

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes it feel like you have a complete surround sound system… it’s unreal. Randomly will turn off which also turns off my LG tv… not sure if that happens with other brands. Otherwise, connectivity thru the Bose app is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sonos arc and then replaced it with Bose. This was the best decision as the Bose soundbar has a very crisp sound compared to Bose. Sonia had scattered sound which is good for music but Bose has a much better and clear sound compared to Sonos. I will always recommend Bose over Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Smart Soundbar 900

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to sound bars this item is what your looking for when it comes to quality. Love my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Soundbar 900 is welcome addition to the large screen TV (60-inch) we've had for several years... I'm wondering why we hadn't got one until now!! Sound is much bolder and room filling than before

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very nice, also it looks very good. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy setup. Such an upgrade. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Not as good as our old Bose system, but we had to upgrade the technology in order to get a new smart tv. This is our first experience with a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Awesome unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality!! Very attractive unit, low profile!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar. But app is a little finkie.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is very crisp sounding. Setup was ok. But the native bose app was little buggy. Setup on chromecast was not a smooth as i liked. But got it setup after disabilng the units auto off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Bose 500. I wanted Dolby Atmos sound. I am impressed so far. I cant turn the speaker halfway up. It sounds great with my 500 sub and satellite rear speakers. The sound and sound effects are so much better. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound stubborn WI-FI connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality, actually made me jump off the couch during a train wreck. Still having trouble keeping it connected to my IPad via WI-FI. Highest speed in my community is 40Mbps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the 300 smart soundbar to the 900 was the best thing I’ve done. The sound is absolutely amazing. From the clarity, to the loudness everything is perfect. Pair this with the 700 bass model and you’ll feel like you’re in a movie theatre. Little pricey but definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. I was between this and the Bose soundbar ultra didn’t see much of a difference for the money but this has blown me away paired with bass module 500 and surround 700 wouldn’t change it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound produced from the soundbar is very clear. I'm able to listen to conversation clearly. Depending on your taste, you may need to add a bass module such as the 700 to pump up the sound. Overall, quality of product is excellent. You can tune the atmos sound to accommodate up to 3 listening position in your room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I decided on the Bose 900. I was replacing my Jbl 500. Sound is clearer and crisper especially voice. Still deciding if I should add the sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Bose. We were having problems separating the background noises from the dialogue when we stoop a little farther from the tv. Problem solved, super clear sound. Can’t wait to add a sub to it next.

    I would recommend this to a friend