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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. I was between this and the Bose soundbar ultra didn’t see much of a difference for the money but this has blown me away paired with bass module 500 and surround 700 wouldn’t change it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Bose. We were having problems separating the background noises from the dialogue when we stoop a little farther from the tv. Problem solved, super clear sound. Can’t wait to add a sub to it next.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Look elswhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed with this Bose item. I expected more from it. When I hooked it to my Vizio TV, I could only get PCM to work, not Dolby Digital. The sound was clear and loud, but I could not get official Atmos audio. I did love how it created artificial Atmos sound, but I wanted real Atmos sound for the price. If this item were two or three hundred cheaper, I would have kept it, but I decided to return it. For the price, I expected more, or at least more than one HDMI. I turned around and bought the Samsung HWQ950A with an 11.1.4 Atmos sound. It sounds better, plus it was cheaper. I also received a $200 gift card from Best Buy with purchase, and it was on sale. This soundbar is far better and cheaper than the Bose system with the Bass Modular. I will only buy this if you are looking for a good soundbar with only one HDMI. The Samsung has 2 HDMI in and one HDMI out.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! while I appreciate that you have already returned your soundbar, I'd love to provide some information in case you wish to try it again in the future. To deliver the Dolby Atmos experience, make sure you connect the HDMI cable to the HDMI eARC port on your TV.

      We also have a technical support team who can assist you with the setup and help you get the most out of the soundbar. Their contact information can be found here: https://bose.life/3Ald2NN

      Liam - Bose customer support bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and easy set up. Awesome sound and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound can’t be beat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the newest Bose sound bar and had Best Buy install it on the wall below my TV. It has speakers on top of the bar that bounce the sound around the room. It is incredible. I also purchased the Bose subwoofer and rear speakers for surround sound. And WOW. Bose is more expensive but for the money spent in comparison, Bose can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound stubborn WI-FI connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality, actually made me jump off the couch during a train wreck. Still having trouble keeping it connected to my IPad via WI-FI. Highest speed in my community is 40Mbps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, awesome sound and looks great in family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and. value assome sound easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Soundbar 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great look, easy to set-up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is powerful elegant and if you add the Surround Speakers and the Bass Module 500 you have an impressive sound ,If I must say that you have to disconnect it from the current to be able to use it and you can calibrate it from the phone application.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Crazy sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium sound especially when you add the bass system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I decided on the Bose 900. I was replacing my Jbl 500. Sound is clearer and crisper especially voice. Still deciding if I should add the sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the sound bar for a couple of months. Overall a big improvement in sound quality. Needs to be reset every once in awhile as it does not communicate via the ARC connection. Other than that it is great. The App is good and is helpful in the setup.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for posting. It is good to know that you are enjoying the Soundbar 900. We do have different CEC settings in the app that can help with the ARC connection. Please refer to this page.  https://bose.life/3V6QLOx. If you have further questions, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless sound in our Livingroom! This has increased our entertainment experiences drastically and has far exceeded our expectations! I purchased the rear suround sound speakers as well and we are now so deeply immersed in the sound of movies and shows that we cannot wait to sit down each night to enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 3 out of 5 stars

    It's decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Great sound. Looks gorgeous. Supports Dolby Atmos. Cons: The app is buggy and it's the only way to adjust any settings. Doesn't support DTS. It can be a pain when you have different devices connected to it via Bluetooth.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jesse,

      We're happy to see that you loved the sound and style of the Soundbar, we wanted the Dolby Atmos to make an impact.

      If you need help with the app, or the Bluetooth connectivity please reach out to us for support https://bose.life/38lKQ4U and we'd be happy to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Smart Soundbar 900

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to sound bars this item is what your looking for when it comes to quality. Love my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Smart Soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love Bose products and this sound bar doesn't disappoint. every sound is clean and clear. it seems to cast sounds all around you even without the back surround speakers. whether it's action films gun shots and explosions or the moans and slaps of a grown ups only film, the smart sound bar brings them to life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with the new TV we bought an is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!!!! My friend said his sounds better but then bought one for his basement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has matched style with quality sound. You get a surround sound experience for a reasonable price. I paired with the Bose 700 subwoofer to get a full home theater experience.

    I would recommend this to a friend