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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My Bose entertainment center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that tech savvy, is able to connect it to my smart TV. Still need to figure out some of the other functions. But sounds great, and I can add more speakers. So to get more of that surround sound effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed to say the very least

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning several Bose speakers I figured it was a no brainer to pick up this Bose sound bar. It was an easy set up with no real issues. However after watching TV and switching to Pandora music I kept on losing connection. I would have to reset a.k.a. unplug the unit at least twice a day. As I did a little bit more research I noticed other folks that purchased this product we’re having the same issues. You would think at a cost of $900 you wouldn’t have this kind of issue. So I ended up bringing the product back and now I’m going to try the Sonos arc Sound bar

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      We know you have returned the Soundbar, though if you decide to try the Soundbar again we'd recommend looking at the Soundbar CEC settings. We have a guide here https://bose.life/366ujke and would recommend trying option 5 to prevent this happening in the future.
      If you need any help with this please reach out to us https://bose.life/3GSd9Ub as we'd love to help you enjoy your purchase.

      -Nic Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundbar 900 is the BEST!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original purchase was a Bose soundbar 300, which was just an external tv speaker. I thought it was great, until I heard tv from the Bose soundbar 900. I couldn't believe the difference! So, I returned the 300 and bought the 900. Now my family and I could care less if we ever end up quarantined again!! We have a movie theater in our house!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good soundbar, I like the sound Very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, easy to set up, pairs with any phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No better sound bar on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was less then 2 mins. Took 10 mins to download and install update. Upgrading from the Bose 500 sound bar and 500 base with rear speakers. I added the 900 with the Bose 700 base and 700 rear speakers. Its just as good as any movie theater. You can hear every detail and feel all the action in you body with this setup. You will not regret your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is powerful elegant and if you add the Surround Speakers and the Bass Module 500 you have an impressive sound ,If I must say that you have to disconnect it from the current to be able to use it and you can calibrate it from the phone application.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising how good it is for a single bar. I was between this and the Sonos Arc. When the sale came I picked this solely because it was cheaper. In comparison of the two this one I think is better. I can play music from my phone, use it as google doorbell alerts, and play my tv through it. Great quality sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good overall sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. It is clean looking and sounds superb. I really like it for playing music. TV is also good with solid performance on dialog. It is a bit weaker for movies as the bass does not quite create the rumble of a dedicated subwoofer. The bar does ok, but you will need to add a subwoofer if you want theater like rumble.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has matched style with quality sound. You get a surround sound experience for a reasonable price. I paired with the Bose 700 subwoofer to get a full home theater experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Bose keeps getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and easy set up. Awesome sound and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Look elswhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so disappointed with this Bose item. I expected more from it. When I hooked it to my Vizio TV, I could only get PCM to work, not Dolby Digital. The sound was clear and loud, but I could not get official Atmos audio. I did love how it created artificial Atmos sound, but I wanted real Atmos sound for the price. If this item were two or three hundred cheaper, I would have kept it, but I decided to return it. For the price, I expected more, or at least more than one HDMI. I turned around and bought the Samsung HWQ950A with an 11.1.4 Atmos sound. It sounds better, plus it was cheaper. I also received a $200 gift card from Best Buy with purchase, and it was on sale. This soundbar is far better and cheaper than the Bose system with the Bass Modular. I will only buy this if you are looking for a good soundbar with only one HDMI. The Samsung has 2 HDMI in and one HDMI out.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! while I appreciate that you have already returned your soundbar, I'd love to provide some information in case you wish to try it again in the future. To deliver the Dolby Atmos experience, make sure you connect the HDMI cable to the HDMI eARC port on your TV.

      We also have a technical support team who can assist you with the setup and help you get the most out of the soundbar. Their contact information can be found here: https://bose.life/3Ald2NN

      Liam - Bose customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound can’t be beat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the newest Bose sound bar and had Best Buy install it on the wall below my TV. It has speakers on top of the bar that bounce the sound around the room. It is incredible. I also purchased the Bose subwoofer and rear speakers for surround sound. And WOW. Bose is more expensive but for the money spent in comparison, Bose can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, awesome sound and looks great in family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and. value assome sound easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Soundbar 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great look, easy to set-up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the sound bar for a couple of months. Overall a big improvement in sound quality. Needs to be reset every once in awhile as it does not communicate via the ARC connection. Other than that it is great. The App is good and is helpful in the setup.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for posting. It is good to know that you are enjoying the Soundbar 900. We do have different CEC settings in the app that can help with the ARC connection. Please refer to this page.  https://bose.life/3V6QLOx. If you have further questions, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Crazy sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium sound especially when you add the bass system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The clearest and best soundbar money can buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some nice soundbars in the past, but the Bose soundbar puts all of them to shame and other audio systems I have had, as well. The clarity of sound is unbelievable.

    I would recommend this to a friend