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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy setup! Love Bose and all their products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundbar and new Sony screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bose 900 Soundbar with separate sub, is an industry standard. Have had many different Bose products in my, lifetime and this one is true to form. I use it as my main audio sound system, as well theater quality sound when paired with my new Sony 55" screen. Geek Squad, came, installed, left . All good. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound bar..it kinna expensive thought..

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great sound for digital media

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this soundbar because I like Bose speakers and this particular model supports Atmos. Also purchased the 300 base module and rear surround speakers to complete my home theater sound system. I am going to get rid of my older Yamaha receiver and use my TV as the HDMI switch to drive my home theater and listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Bose Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new Bose system and having issues with installation, the team at my Local Best Buy was able to quickly replace it with a different one within minutes. I was able to install it with no issues and I love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is powerful! It give really clear surround-sound. If you move it you need to reconfigure the settings so don’t lose the funny headset, besides that it’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The clearest and best soundbar money can buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some nice soundbars in the past, but the Bose soundbar puts all of them to shame and other audio systems I have had, as well. The clarity of sound is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, set up at first was frustrating but I didn’t follow the directions, I plugged the sound bar and sub at the same time and I think it jammed it up, unplugged sub waited for bar to be setup and then it worked like a charm!!! The sound on this is unreal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    What happened to physical power buttons and decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that bose makes outstanding speakers. When they work, they sound great. Because of how heavily bose relies on what seem to be terrible apps, the speakers rarely function as desired. It will not often connect to my slightly older revolve speaker. It never connected to both of them.. Once more bose ruined a great opportunity with a mediocre app. If it didn't sound so good when it does work, I would have returned it. Probably too late now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Good software. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Fan!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Crystal clear. Bought with 700 base module. I listen to music through Alexa, which is in integrated. Dolby sound while playing tv through sound-bar is spectacular. I have been a Bose fan for over 30 years, and this soundbar does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s worth you income

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clearer than the 300 series no comparison sounds like you’re in a empty room just hear that crisper pin drop clarity is what I was looking for in 900 series you don’t need to the that boom box with extra bass it’s way better than that boom box bass only hard of hearing people needs it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Steep price for an average soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed with the output from the Bose 900. The first Soundbar I splurge on and I was left wanting more. The 900 should be priced around $500-$700, not a penny more. I had to return my first one as the adaptq headphones were not operational. After finally getting the Soundbar going, I was not impressed. Regular tv watching, isn’t great 6/10. As for movies, 7/10. I don’t get the full Dolby Experience that was advertised. I’d say it’s best for listening to music, I’d rate it 8/10 at best… overall I’d rate the Bose 900 at a 7/10. I also have it pairs with 2 Bose 700 subwoofers, and those, I have ZERO complaints

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Izzy,

      It's great that you love using your Bass Module 700s with the Soundbar. While I understand the audio experience hasn't been what you were expecting. To make sure you're getting the best, please ensure that it's connected by HDMI eARC to your TV for full Dolby Atmos experience. Make sure to follow the steps here https://bose.life/3mxgu6x or reach out https://bose.life/38DNELy for help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Bose Sound bar coupled with the 500 Bass module provides better sound coverage than my previous Bose sound system. The depth of the sound is also there with great highs and lows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good soundbar. some issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Lack's Bass. but you can ajust it to a good level.Looks great. Power on and off function is not always sinked to tv. This is all whitout the extras. just the soundbar alone. Hard to tell when its on and off,because of minimum lack of feed back on system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the sound touch 300 bar … really buggy, weak sound , was not pleased. Passed on the 700 as it seemed way too simular. Hear the 900 at best buy , picked it up on sale . Love it paired woth the sub 700 and rear speakers . Major difference. Worththe price .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundbar 900 is kickas

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a masterfully engineered product, immersive sound and great sound and build quality. Perfect when paired with bass module. Would have liked to see a volume bar on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know other people have rated the Bose highly, however, I just can't do that. I had compared it to the Samsung HW-Q65T that I'd purchased because I was looking for a fuller sound, which the Samsung couldn't fill-out in my big room. Bose, known to do "interesting" things to make "small" seem "big" was a logical choice. The Smart Bar is well made, worked as advertised, however, wasn't capable of providing a richer, fuller audio experience than the HW-Q65T...So the Bose went back as well. Again, everybody ears differently, every room has different acoustics, and everybody's idea if "that sounds great" is different. The Bose is a good unit, try it, and you might get exacrtly what you're looking for, and good quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar exceeded my expectations! It definitely clears up dialogue and adds the theater effect to your movie watching experience at home.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Connectivity, Price

    Rated 3 out of 5 stars

    Over priced, software needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, the sound quality depends on your room setup. I am using it my family room which is kind of open. I don’t feel it any better than my tv sound. I use LG nano TV btw. The bass module could add some quality sound to the setup. Again it’s very expensive compared to other competitors which provides sound bar and bass in a fraction of the price. The connection to the TV is flakey. Disconnects most of the time and doesn’t show the volume number while increasing or decreasing sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm sorry you feel that the soundbar does not improve the audio quality and for the connection issues that you've experienced.

      Have you completed the ADAPTiQ calibration? This uses microphones to monitor the sound performance, and then adjust levels to ensure the full potential in sound quality is reached. If you have not, check out the guidance here - https://bose.life/3FZzPCV.

      Regarding the connection, we'd love to take further information to help with this. Please reach out to our customer support - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose