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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE 900 SMART SOUNDBAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose 900 sound bar is just fabulous. The sound bar elegant looks will definitely keep your mind blowing. It's a game changer with clarity sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s worth you income

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clearer than the 300 series no comparison sounds like you’re in a empty room just hear that crisper pin drop clarity is what I was looking for in 900 series you don’t need to the that boom box with extra bass it’s way better than that boom box bass only hard of hearing people needs it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the sound touch 300 bar … really buggy, weak sound , was not pleased. Passed on the 700 as it seemed way too simular. Hear the 900 at best buy , picked it up on sale . Love it paired woth the sub 700 and rear speakers . Major difference. Worththe price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar has worked really well for what I wanted to experience with watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS THING SMACKS! Great sound quality and paid half as much as sonos with the sub woofer. Theater experience out of a soundbar in the comfort of your own home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just Get One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this Soundbar! So worth the money. The Bose app puts you in charge of all aspects of what sound is produced. Bose is still on their game!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good soundbar. some issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Lack's Bass. but you can ajust it to a good level.Looks great. Power on and off function is not always sinked to tv. This is all whitout the extras. just the soundbar alone. Hard to tell when its on and off,because of minimum lack of feed back on system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal for an amazing product. Really in love with the experiences I get every time I turn on the sound bar! Highly recommend to anyone looking for the best tv/movie sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this to the Sonos arc before I purchased. Overall I thought the Bose had a better sound in-store. After a really easy setup I have been enjoying it ever since. Only owned for a month, but no complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know other people have rated the Bose highly, however, I just can't do that. I had compared it to the Samsung HW-Q65T that I'd purchased because I was looking for a fuller sound, which the Samsung couldn't fill-out in my big room. Bose, known to do "interesting" things to make "small" seem "big" was a logical choice. The Smart Bar is well made, worked as advertised, however, wasn't capable of providing a richer, fuller audio experience than the HW-Q65T...So the Bose went back as well. Again, everybody ears differently, every room has different acoustics, and everybody's idea if "that sounds great" is different. The Bose is a good unit, try it, and you might get exacrtly what you're looking for, and good quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some initial setup issues with connecting the speaker and the bass module but Bose support was fantastic. Excellent sound and quality as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Quality has always been a winner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online. When I went to the store to pickup I had them exchange this Bose 900 Soundbar for the new Bose Ultra Soundbar since the Ultra has more to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 900 is mindblowing good. So impressive you'll shake your head from the sound it produces. It's spectacular and powerful, to say the least. I built several home theater systems spending several thousand dollars and this single bar blows them all away

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Connectivity, Price

    Rated 3 out of 5 stars

    Over priced, software needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, the sound quality depends on your room setup. I am using it my family room which is kind of open. I don’t feel it any better than my tv sound. I use LG nano TV btw. The bass module could add some quality sound to the setup. Again it’s very expensive compared to other competitors which provides sound bar and bass in a fraction of the price. The connection to the TV is flakey. Disconnects most of the time and doesn’t show the volume number while increasing or decreasing sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm sorry you feel that the soundbar does not improve the audio quality and for the connection issues that you've experienced.

      Have you completed the ADAPTiQ calibration? This uses microphones to monitor the sound performance, and then adjust levels to ensure the full potential in sound quality is reached. If you have not, check out the guidance here - https://bose.life/3FZzPCV.

      Regarding the connection, we'd love to take further information to help with this. Please reach out to our customer support - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this soundbar 2 stars only because it is glitchy, you have to make your sound adjustments through a phone app and half of the time you have to manually go in and connect the soundbar to your tv, if it weren’t for this problem I would have easily given this soundbar a 5 star rating based on the phenomenal sound quality that Bose is known for.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback regarding your experience with our soundbar. We apologize for the inconvenience caused by the glitches and the need for manual connection to your TV. We're glad to hear that you find the sound quality phenomenal, which is what we strive for. If you have any further questions or concerns, please feel free to reach out to our team. We're here to assist you.

      Kind Regards
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for a variety of multimedia uses! I had the Bose 700 before. After hours of research I went with the 900. The only thing that was not upgraded was the remote. I loved the universal remote that came with the 700. Other than this, the 900 is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Movie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy it's really loud you get the movie theatre feeling da sure but when your play music regularly it's okay it's not the best when it comes to music for a good movie night I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Nice speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker result. Nice base without subwoofer. With 2 surround speakers Only thing I don't like is input from analog player. Everything has to be through TV. Terrible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t understand this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, i really like this. I played with it long enough to realize I do need the 700 surround speakers. I’m a sound guy so, if there is something better I want to hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Soundbar 900

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a terrible experience. This Soundbar 900 never connected to the app, so I never got the full benefit out of it. Very often, when I turn the TV on, it doesn't connect, and I have to reset either the TV or the soundbar. The sound quality is great, but since I can connect it to the app, I can't change it to movie mode, etc. This soundbar has so much technology in it that it conflicts with itself. Do not recommend it to buy it, it's very complicated. Oh unfortunately I bought it open box maybe that's the problem. Bose was never to fix the problem. unfortunately, I Did not give it the attention that I should when it was still under warranty.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Javier,

      I am sorry to hear that you were unable to enjoy your soundbar 900 because of connectivity issues with the Bose app and your TV.
      If you are still unable to add the soundbar to your Bose account, please check and try all the available troubleshooting steps explained here: https://bose.life/40iDcBd
      Additionally, if the soundbar is not always working properly with your TV, I would suggest adjust the HDMI CEC settings, following these steps: https://bose.life/3C1M3xh

      If you need any further assistance, please do not hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose