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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Bose sound bar but Best Buy does not really

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds bar is great….however I don’t recommend buying open box from Best Buy! Was described as “excellent” but showed up missing parts and clearly used/dirty. They clearly do not check returns before reselling them like they claim they do because this should have been marked as fair and I could have saved over $100!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, but haven't fine tuned it yet. It sounds great out of the box. Excellent for clarity of speech watching movies and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900 smart soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, upgraded from the 500 to the 900 and couldnt be more happier. The top speakers of the 900 throw sound that makes it an obvious upgrade and enhancment from the 500 soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900. Best to date!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait before I gave the Bose 900 a review. It’s been 2 weeks and I can’t believe it. Coming from the Bose 700, I didn’t expect a large difference. But holy cow, there’s a massive difference! The sound quality, depth, crispness all of it is unreal! I couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound this soundbar produces is amazing. The app however is pretty glitchy. I just removed the app from my phone and that seemed to stop the glitches with airplay. Been using this for podcasts, music, and movies and so happy I got this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Only fair for a Bose product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the sound bar works its great. Unfortunately, Bose needs to work more with TV manufactures and their program to communicate better. When watching sitcoms on HBO Max where the commercials normally would be, there is a momentary lapse and the soundbar goes into a standby mode. Frustrating. The info sent with the Soundbar does not even mention the 900 model. Very poor for a company like Bose who demands additional cost for their products. Come on folks, your charging customers for a top notch product and providing a third rate product with poor to no installation documentation. Please do something with your programming instead of finding an accuse to find my review as poor.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I am glad to hear that you are enjoying the soundbar. If you require documentation, you can find PDF manuals and documentation for the Smart Soundbar 900 on our support website here: https://bose.life/3yHuXz3. For technical support, we have teams who are very happy to assist with troubleshooting and advice. Their contact information can be found here: https://bose.life/3qfWF1Q.

      Liam - Bose customer support. bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great especially in a large open area of the house. Only complaint is when streaming music it just shuts off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rare that something designed specifically for sound, looks better than it sound. And it sounds great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding depth of sound. The soundbar alone has amazing sound. The sound comes from all directions. The clarity is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect but I'm so happy I went with the 900 smart soundbar. The installation was so easy and the sound is spectacular, I highly recommend to anybody that want high quantity sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundbar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in its class and sound is so powerful without a subwoofer that tou can mot even imagine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar; Lengthy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. I did have some initial issues setting up the soundbar with ARC. Unplugging my TV and the soundbar fixed the problem though. The setup does take some time to complete. Other than that it worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this over 3 months now with the Bose bass module these hooked together is a great experience. This bad boy sure does get loud and still remains clear. This sound bar, Bose ear buds & Bose in my truck. I’m very well pleased with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great better than the old one piece reverberating sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Camper bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the for my camper because when i am watching tv u have to turn the way up to get over the spund pf the ac unit. So this projects it out and is perfect and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Cinema grade

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been easy to setup this soundbar the sound is very powerful it has up my home theater game completely it sounds like I’m in a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Pricy but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar an I’m loving it , this paired wit bass module is amazing already had 3 knocks on the back door due to bass rattling neighbors pictures on wall lol wondering if I need surround speakers hmmm review to come later in 2022

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using technology to my advantage and this item definitely makes my life better listening a perfectly sound. Connected with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Soundbar with no need for additional subwoofers or speakers. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good thing i return the jbl13000x instead i chose the bose sound bar 900 when comes to music and dialogue i rate this first then the sonos arc

    I would recommend this to a friend