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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear sound. Now i can understand what people are saying, instead of those cheap tv speakers in the back of my television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Soundbar 900

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a terrible experience. This Soundbar 900 never connected to the app, so I never got the full benefit out of it. Very often, when I turn the TV on, it doesn't connect, and I have to reset either the TV or the soundbar. The sound quality is great, but since I can connect it to the app, I can't change it to movie mode, etc. This soundbar has so much technology in it that it conflicts with itself. Do not recommend it to buy it, it's very complicated. Oh unfortunately I bought it open box maybe that's the problem. Bose was never to fix the problem. unfortunately, I Did not give it the attention that I should when it was still under warranty.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Javier,

      I am sorry to hear that you were unable to enjoy your soundbar 900 because of connectivity issues with the Bose app and your TV.
      If you are still unable to add the soundbar to your Bose account, please check and try all the available troubleshooting steps explained here: https://bose.life/40iDcBd
      Additionally, if the soundbar is not always working properly with your TV, I would suggest adjust the HDMI CEC settings, following these steps: https://bose.life/3C1M3xh

      If you need any further assistance, please do not hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this over 3 months now with the Bose bass module these hooked together is a great experience. This bad boy sure does get loud and still remains clear. This sound bar, Bose ear buds & Bose in my truck. I’m very well pleased with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It sounds great and looks great too! At first we thought it was low quality but we just needed to play with the settings and its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect but I'm so happy I went with the 900 smart soundbar. The installation was so easy and the sound is spectacular, I highly recommend to anybody that want high quantity sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Pricy but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar an I’m loving it , this paired wit bass module is amazing already had 3 knocks on the back door due to bass rattling neighbors pictures on wall lol wondering if I need surround speakers hmmm review to come later in 2022

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although this is an open box... the price and quality are excellent.....this store is great for its customer service and products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Bose sound bar but Best Buy does not really

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds bar is great….however I don’t recommend buying open box from Best Buy! Was described as “excellent” but showed up missing parts and clearly used/dirty. They clearly do not check returns before reselling them like they claim they do because this should have been marked as fair and I could have saved over $100!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding depth of sound. The soundbar alone has amazing sound. The sound comes from all directions. The clarity is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, but haven't fine tuned it yet. It sounds great out of the box. Excellent for clarity of speech watching movies and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , nice sound and beat features in the sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great especially in a large open area of the house. Only complaint is when streaming music it just shuts off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Camper bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the for my camper because when i am watching tv u have to turn the way up to get over the spund pf the ac unit. So this projects it out and is perfect and sounds amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose knows!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great by itself, but I decided to get the bass module and surround speakers for the sound bar. What a difference if you want the full home theater experience. Music sounds fantastic also. Enjoying the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good soundbar. Sound is very good but is short on performance compared to Bose 700 soundbar. However this does have upward firing speakers for ATMOS and supports more sound formats than 700. Highly recommend Bose 700 base module paring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speechless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rare that something designed specifically for sound, looks better than it sound. And it sounds great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boose

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using technology to my advantage and this item definitely makes my life better listening a perfectly sound. Connected with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!!! I highly recommend this one and all the surround products that you can get. I’m running the 900 series sound bar with two 700 series subs . All in the rear are the 500 series surround speakers. Amazing is all I can say!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Always exceeds my expectation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the immersive sound experience. The dialogue is crisp and clear and sounds like I am in a theatre. I have a old Samsung 2016 TV so I haven’t yet experienced Dolby atmos but even without it , it’s like I am experience it. Can’t wait to get a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good thing i return the jbl13000x instead i chose the bose sound bar 900 when comes to music and dialogue i rate this first then the sonos arc

    I would recommend this to a friend