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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2124 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,124 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great better than the old one piece reverberating sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Sound, But...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar as far as audio quality, but it has faults in its confusing interface and connection issues.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Travis,

      It's great that you're enjoying the great audio quality. Please try the steps here https://bose.life/43FyDjN for help with the connection issues you're reporting. You can also contact us https://bose.life/38DNELy if you do need support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Kind of hard to pair sometimes but i love it. Great sound pairs with the bass speaker thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    From Soundtouch 300 to soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money from Soundtouch 300 to soundbar 900. Easy pair with existing subs and surround sound. Sound crisp and much nicer, I’m happy with the purchase!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, projects sound with reasonable quality to small to moderate sized rooms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundbar 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound bar. Works great with Roku tv and remote, and the sound is awesome. This is my second one in house, have a 700 already.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Speakers!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound quality is impressive! Used it as home theater set up and did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the soundbar 700 and replaced it with this and it sounds amazing, even better than the 700. I have this paired with the 500 bass module and the Bose surround speakers and it sounds theater like when watching movies and Atmos content.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the boss sound bar with Dolby Atmos to replace my sorround speakers, the sounds is very good with out a sub its really good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose 900 Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Instructions are lacking. Installed to work with Samsung QN90B Neo QLED TV using HDMI arc which had better sound than using an optic audio cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience & awful support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *BUYER BEWARE: YOU WILL BE LEFT IN THE COLD* Absolute bottom-of-the-barrel service from Best Buy. I ordered the open box EXCELLENT condition option, which is supposed to be geek squad-verified to look and work like new, restored to factory settings. What was delivered was a damaged soundbar that did not connect or work at all. I called Best Buy support, they blamed it on FedEx and said my only option was to go the store in-person and exchange for a brand new model for $170 more. I could’ve just ordered the brand new one online and had delivered to my door in the first place if they hadn’t completely made up the condition of this open box option. I told support that this would be a big inconvenience for me, as I don’t drive and would have to take Uber back and forth to the store, costing me even more money and time. I was told not to worry about it, that they would cover my travel expenses. I thought this was suspect but she guaranteed it. I get to Best Buy and the employee tending to my return has no idea what the phone support person was talking about and they do not cover travel expenses. So Best Buy sold me a lemon that they promised was verified as new and lied about covering my expenses to bring their own trash back after I bought it. Zero accountability on all sides at this place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The prefect soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. Very clear dialogue delivery. Ofcourse the beats needs some addition with woofer. The audio quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the Soundbar 700 but with added Atmos support. I highly recommend getting the Bose Subwoofer 700 to go with it. Calibrate them with AdaptiQ and you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing till this day its amazing.its got a rich clean sound and very emersive for movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set up! Bought this and the subwoofer. My wife immediately noticed the quality when watching first movie. Really immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundbar 900 sounds amazing. It's extremely clear and has a very wide sound stage. It also sounds far better than the Samsung Soundbar I had before it. Overall I'm very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Took some time to pair with my TV and bass module and speakers. On the higher price range but lives up to Bose’s standards.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product sound is amazing. Got a very good deal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two small problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice quality build. There are two problems. One, make sure you have enough room since the sound bar is long. Second, on the app you can change the bass, etc. I would recommend changing the settings to how you like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose vs jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the jbl 9.1 but then the subwoofer was a bit too bulky for the space. The Bose is not a bad product just that for couple of hundred dollars more the jbl sounds much much better

    I would recommend this to a friend