Customer Ratings & Reviews
- Model:
- 863350-1200
- SKU:
- 6470265
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this, the bass unit and rear speakers. Best system I have ever had
I would recommend this to a friend - Pros mentioned:Dolby atmos
Superb sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dolby atoms is extremely good if you set up correctly
I would recommend this to a friend - Pros mentioned:Sound quality
Great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding soundbar. The sound is very clear and loud
I would recommend this to a friend - Pros mentioned:Sound quality
If you need good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of a pain to set up. But best sound ive heard
I would recommend this to a friend - Pros mentioned:Sound quality
great gift!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.husband loved this gift, he is blown away by the clarity of the sound.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Sounds amazing, when it works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1gb connection hardwired to this thing. Absolutely trash when it comes to connecting and playing tv audio. I have to hard reset about 2-3 times a week. Do not buy. Again, it sounds good, but trash connections and user experience.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm surprised you're having connection trouble with the Soundbar. Try the steps here https://bose.life/3JhyYks for help with the TV connection, or you can reach out to us https://bose.life/38DNELy for support.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
My sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spectacular sound was excellent purchase, many options and effects sounds great bose will always be my first choice in sound
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely a blast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the bose speakers like party in your neighbors house.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose 900
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Too quality and good construction and good athletically.
I would recommend this to a friend - Pros mentioned:Sound quality
Boss 900 Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with our new Boss sound bar. Sound quality is excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products ever and I like how it sounds
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome soundbar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome soundbar! The best there is. Amazing sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Premium sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless connection Good fidelity Awesome clarity
I would recommend this to a friend - Pros mentioned:Sound quality
Best sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound system! So glad we upgraded from the Samsung sound bar to the Bose! We have true surround sound and great quality!
I would recommend this to a friend - Pros mentioned:Sound quality
Acquirer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, mixes the voice cs environmental noise well so can lower volume for movies and actually understand the dialogues
I would recommend this to a friend - Pros mentioned:Sound quality
Bose 900
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and great looking sound bar too amazing sound
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking bar not so big I have complete setup like sorround speakers and 2 subwoofers and this is boom boom boom
I would recommend this to a friend - Pros mentioned:Sound quality
Glaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wife happy as heck. Took her a while to learn how to use it. Use the tutorial if your technology challenged
I would recommend this to a friend HDMI ARC issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 2nd one (open box xlnt condition) after loving the first one. This review is for the 2nd unit. 1) Best Buy: I know / think your Geeksquad is swamped & have little time; but it will be best if you 'refurb' the items 100%. Meaning, do a 100% reset of the units you put back on the floor. I failed to do due diligence on resetting the unit & paid the penalty of tinkering around for about 30~45 minutes & wondering why it was not 'plug & play'. The soundbar was defaulting to the previous setup parameters & I was ready to give up. @Bose support: if you get tech support calls, check first if it is refurbed unit & if they have factory reset!!! 2) Bose Tech: The unit does not play nicely with LGSK9000 TV via ARC. It constantly loses ARC connection & very very frustrating. FWIW, it was GREAT connected to a LG soundbar; a Samsung soundbar. So .. it is dfntly not an issue with the TV. I have tried to: 1) remove ALL HDMI cables to the TV & had the Bose with ARC only. Still no love. 2) changed up the cables, no love. 3) reset the Bose to factory settings (twice), no love. 4) disable & enable CEC Simplilink on LG TV as well, no love. (ARC will not work without Simplilink enabled.) Optical cable works; but I lose the benefit of ATMOS, etc using this cable. Any support help would be appreciated.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
I'm sorry to hear that you are experiencing HDMI Issues with your Soundbar 900. We would love to assist you with this. However, we will need some additional information from you to be able to help. We encourage you to reach out to us using the contact details here: https://bose.life/3DM0lOl, so we can assist you further.
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
The best sound ever!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Excellent sound for all kinds of movies and music!
I would recommend this to a friend