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Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,122 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar sound effects from the movie excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900 soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this soundbar sounds just amazing really good separation voices are really clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose has Dolby Atmos ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose 900 Smart sound bar has the ultimate sound I’m glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the 700 that we previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound! Bose is the best for a reason. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding!!! Product is well worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is crystal clear and not muddy at all sound levels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! Easy to install with large entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks & Sounds Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds great! I added surround speakers for a little extra kick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar works great. Sounds great does all you expect it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then 700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great update after the 700 failure!!!! That never work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 2 out of 5 stars

    Subpar sounds, not good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is good and the sound quality is good but ive heard a better aoundbar like the sonos counterpart, was not happy with the totaltech customer service too, they spoke like they did not know what im talking about

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I have ever have, very high quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is very sleek and good looking and will definitely uplift the aesthetics of your televison setup. Sound was Okay, it did not feel significantly different from my factory speakers on my television. Would recommend getting the subwoofer too with this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love...!! Bought along with the 900 sub and two extra speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has a great sound especially when I'm watching movies and sports. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    mpmastercheesehead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, you can't go wrong with a BOSE speaker. Sounds excellent. Really don't need the base unless you like a deep base sound. I got a great price and I have been waiting for this soundbar for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great but to many annoying things for the p

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great, especially paired with the base module 700. However I have a couple grips that stick out to me a little too much. I'm thinking on returning just because of these. First if I pause the movie or show and then resume playing it takes a good 3-5 seconds for my audio to play which for something in this price range is crazy that you deal with this. The second grip is there is no audio indicator that pops up showing what the volume level is. The third is sometimes when activating Google voice assistant the led light still flashes showing listening after whatever action took place. It is super annoying. Using a 2 year old 65" Samsung Q90 series TV.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kyle,

      It's great that you're enjoying the sound quality. I'm sorry that there a few issues tainting your overall experience with the soundbar.

      If you're connected to your TV via HDMI, I'd recommend performing a HDMI reset. To do this:
      1. Unplug both the TV and Soundbar from power and wait 30 seconds.
      2. Plug in the Soundbar. Wait for it to reboot and select the TV source.
      3. Plug in the TV.

      I would also recommend a reset to address the Google Assistant response delay. During the HDMI reset above, your soundbar will also be reset so you won't have to perform an additional reset.

      If you continue to face these issues, please do not hesitate to contact our customer support for further assistance - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Doesn’t connect to Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but after a couple weeks it stopped connecting to Alexa. On the Alexa app it says that it’s offline. Plus the Bose app doesn’t have an option for customer support. It actually sucks bad. How do I fix this ?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jeff,
      We're glad to hear that you're enjoying the audio of your Soundbar 900. We'd love to help you get Alexa re-connected, reach out to us via https://bit.ly/3UNtwsQ so one of our agents can get further details and help get this working for you again.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE 900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar I've had in my life! Works great for music, movies and videogames

    I would recommend this to a friend