Customer Ratings & Reviews

Best soundbar I ever had. Very clear sound quality

awesome sound just wish it didn't cost so darn much

Easy to set up and use. Well worth the money it’s Bose.

Excellent product I would recommend to buy this =)

Very nice product.. the sounds are good and perfect

Beast speaker ever, the sound is awesome, love it!

Bought this the day after thanksgiving for a xmas/birthday present for my mom for 2021. I considered in buying the JBL 9.1 soundbar after being blown away from a friends recent purchase. BUT Mom being a BOSE fangirl, I decided to get what she wants and to replace her current BOSE 2.1 system. I had installed the soundbar 1 week before xmas because I didn't want to be doing an install during the holidays. I do love the minimal look and setup was fairly easy. The sound was lackluster compared to the booming sound from JBL... but again this isn't my gift. After the third day of the running the system, the family and I were watching a movie. After a bathroom break, I resumed the movie and was met with no sound. Needless to say everyone was upset, and I was panicking. After about 30 mins, I had to do a hard reset on the soundbar and install all the updates like i did when i first got the product. It was up and running... but the family wasn't happy and was already looking to swap the device for another BOSE. Fast forward to XMAS, I was working... We did have extended family was over opening gifts... etc. I later received a text from mom saying that the audio had cut out again and the movie that was playing, was heard through the tv's speaker. Never in my life that i had a speaker so buggy. I returned home, and was able to stream music from my phone to the soundbar with no problems, BUT wasn't able to get sound from any streaming service or cable TV. I don't have the time or the patience to trouble shoot a speaker, it should JUST WORK. Bought the JBL 9.1 today.

My husband loved his sound bar! We have more movie nights with the family.

Best home theater experience by far, great product

simply amazing. dont even need the add ons. pricey

Amazing definitely worth the upgrade if you can!!!

I was excited when I first set this up because it sounded awesome. But my excitement quickly turned to frustration because I had problems with it not playing when I turned the TV on. I would have to turn the TV back off then on again to get the soundbar to work. Then there were times it would appear to be working but no sound would come out. You could turn the volume up and down and it would appear on the screen as if it was working but no sound. So I connected it to my phone via Bluetooth and no sound. So I'd unplug the thing and plug it back in and it would work. After reviewing it on Bose website they responded with things to try to correct it. Tried everything I could with no luck. Finally after trying the optical cable, which doesn't allow you to control it with the TV remote, which was the whole purpose of spending $900 on an HDMI soubdbar, it stopped working altogether. I mean I couldn't even get it to power on after switching from HDMI to optical, then back to HDMI, it was completely dead! After several attempts at getting it to power back on it went back in the box and back to the store. I give up! When it's back in stock I'm buying a Sonos Arc!

First of all, I would not get this without the bass module. I love it and would give it a 5 but the set up was aggravating, took me a couple hours, the update got stuck on installing, then it just worked…

Absolutely fabulous soundbar premium quality sound

The remote doesn't work sometimes. We have to unplug the sound bar to reset it before it turns on. For $900 it shouldn't be that difficult to use the sound bar. Other than that it sounds great.

expensive option; hard to troubleshoot with BOSE app if sound goes out; i just turn it OFF/ON to reset stuff because app is useless; there's just a black box with nothing giving you any useful information if things stop working

Sounds is great both for music and speech compared to tv. Also allowed me to eliminate my other speakers in tv area. I have some issues with HDMI hookup however and have been using optical as it is more consistent.

It was a great product....really loved it! Our experience with Best Buy and their price is awesome. I seldom do reviews and when I do, I really mean it because it's genuine.

Pros: - Sounds pretty good. Cons: - Instructions weren't very clear - A mount is not included (sold separately) despite the fact that most sound bars are probably mounted - It connects with Alexa, however, it can't be added to groups if you have other Amazon speakers (i.e. echos) Is it worth $700, probably not. I think my TV sounds just as good, if not better. Granted, I purchased the Samsung QLED 85".

Not worth the money. Speaker is always losing connection. You have to be resetting it all the time or unplugging it from the wall. You can only control it from the app. The remote is a joke. Bose is not what it used to be.